Joe Machens Toyota

Service visit Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. Service completed on time. I used the online service page, and was pleased with ease of use. Waiting area was clean, and snacks were appreciated. More

Fast in fast out I needed a new car and darn elk was fast and experienced at helping me find what I needed. Very happy with how we were treated I needed a new car and darn elk was fast and experienced at helping me find what I needed. Very happy with how we were treated More

Repairs were less expensive than anticipated Repaired part instead of having to replace it. Also gave me the option of postponing one maintenance scheduling to save me money Friendly staff Real Repaired part instead of having to replace it. Also gave me the option of postponing one maintenance scheduling to save me money Friendly staff Really good coffee More

2008 Toyota 4Runner Shawn Hall was awesome! He never pressured me, answered all my questions and was very knowledgeable about the vehicles I was interested in purchasing Shawn Hall was awesome! He never pressured me, answered all my questions and was very knowledgeable about the vehicles I was interested in purchasing. I had recently been in an accident and wasn’t driving so he catered to my needs. I was very impressed! Thank you Shawn you are awesome!! More

Alex made the process so easy! Alex Wathen helped me find a car in under two weeks. I told him my price range and what I was looking for. I test drove a couple cars on a Thursday an Alex Wathen helped me find a car in under two weeks. I told him my price range and what I was looking for. I test drove a couple cars on a Thursday and neither were what I wanted, but I had a better idea of what I wanted. Alex took that information and continued to look for a car that met my criteria. On Monday, he let me know he had a car ready for me to look at. I test drove it that day and it was exactly what I wanted, but slightly out of my price range. I brought my mom to test drive it the next day and he had already worked out a new price for me in my budget. By Wednesday I was signing the papers. This was my first car buying experience and Alex made it easy and painless. I will send all my friends his way! More

Sevice The interaction was positive and friendly questions were answered .My initial was to lease however it was worked out for me to purchase The serv The interaction was positive and friendly questions were answered .My initial was to lease however it was worked out for me to purchase The service provided was good. More

Quick and easy The service visit was quick and easy from the phone call to set up the appointment to the going over all that was done and what was needed for the fut The service visit was quick and easy from the phone call to set up the appointment to the going over all that was done and what was needed for the future. More

5000 mile service Dominique is a very courteous and friendly service advisor. Takes adequate time to make sure customer is taken care of properly. Thanks for a jo Dominique is a very courteous and friendly service advisor. Takes adequate time to make sure customer is taken care of properly. Thanks for a job well done. Easy to set up appointment over the internet. Machens has a very nice waiting area. More

Machens did everything possible to work for us! We weren't planning on trading vehicles the day we brought ours in for regular servicing. But the rebate and other considerations made us decide to pu We weren't planning on trading vehicles the day we brought ours in for regular servicing. But the rebate and other considerations made us decide to pursue that plan a few months before we had planned. Darnell worked diligently to find us what we wanted at a price we could agree upon, even though he had personal business pressing on his time. The business office also worked quickly to finish the purchase process, as we had a time constriction of our own! We love the features of our new RAV4, which we actually preferred over the expected changes coming this winter. Thank you all! More