Joe Machens Toyota

Professional services personnel, genuine care for my new car A great waiting area, friendly staff team, professional handling of my car. The courtesy car dropped me off at home and later came to pick me up. Over A great waiting area, friendly staff team, professional handling of my car. The courtesy car dropped me off at home and later came to pick me up. Overall I was satisfied. More

New car extras installed Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Ra Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Rafael. Thanks More

Very pleased with great service Fast courteous service. Great communication with us. Service rep was knowledgeable and friendly. Love having thorough inspection. Maintains my confide Fast courteous service. Great communication with us. Service rep was knowledgeable and friendly. Love having thorough inspection. Maintains my confidence about my car’s reliability. More

I bought a car Greg is the face of Machens and Toyota to me. He answered my questions, provided the vehicle I requested. It was not adversarial or difficult. I did Greg is the face of Machens and Toyota to me. He answered my questions, provided the vehicle I requested. It was not adversarial or difficult. I did my homework and knew what I wanted and what a fair price would be, Greg represents Machens and Toyota very well. More

Great service...great truck Our salesman, Justin did an incredible job of matching us to the right vehicle and then helping us make a payment work. Never felt pressured at any p Our salesman, Justin did an incredible job of matching us to the right vehicle and then helping us make a payment work. Never felt pressured at any point. Great service in every way. This was our second vehicle from Machens and it won't be the last. More

Recalls and oil change Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. More

Heat shield replacement The necessary work (replacement of a heat shield) was done quickly; we had no idea what the problem was, and Dom handled everything in a quiet and The necessary work (replacement of a heat shield) was done quickly; we had no idea what the problem was, and Dom handled everything in a quiet and professional way, easily putting us at ease. More

Oil change and alignment I know the car wash is complementary however this is the second or third time in a row they have said they are going to wash my car and I pick it up a I know the car wash is complementary however this is the second or third time in a row they have said they are going to wash my car and I pick it up and it’s not washed I also had them check the alignment and I was told the alignment is way out however they wouldn’t fix the alignment until I bought new tires. I don’t really appreciate that I would’ve gladly paid for an alignment adjustment I will likely buy tires elsewhere More

First service of our new tacoma Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. More

I always have a great experience with Matt at Machens Toyota I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understa I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understand what needs to be done or is going to be done. If I am unable to wait around he helps me get to where I need to go and is always courteous. I can't recommend him enough and the staff there at Machens. If you need a good experience with service on your Toyota (or any other car for that matter) go see Matt! More