Joe Machens Toyota

Complete Satisfaction! To be completely honest, I was very reluctant to consider doing business with a high volume dealer as I have had bad experiences before. But know, l To be completely honest, I was very reluctant to consider doing business with a high volume dealer as I have had bad experiences before. But know, l couldn't be more satisfied. I walked in to look at a used vehicle and left with a new Tundra! My sales agent, Greg Botham was top shelf. He listened to our needs, answered all our questions, and gave us a great deal, and we never felt pressured to make any decision. Jake Bunker finished the deal and was very thorough. Both of these gentlemen were complete professionals! I would not hesitate to do business with either one again. THANKS GUYS! More

Steering wheel replacement The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the cover The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the covered the costs. More

Excellent Customer Service Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wif Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wife’s and my busy schedule. More

Service with a smile. Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, along with future maintenance items. More

Always Excellent Service I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very kind and helpful. More

Easy in and out service I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly profes I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly professional, answering all of my questions. More

Toyota 4 Runner service I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, which worked better with my schedule. More

Always a pleasure Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They mak Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They make service visits less painful. More

Highlander Lease We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) c We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) coming in at a close second. I made the mistake of trading my first Highlander in for a Pilot—ugh, big mistake. I’ve never leased a car, this is our first—hope it goes well. We had the pleasure of working with Rafael R & Joe H and simply can’t say enough of their professionalism, knowledge & just overall demeanor. Would be happy to recommend them both to anyone. Thank you!! More

Toyota Machens Is The Best Dealership In The State! The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While w The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While waiting on your vehicle there is a relaxing fully stocked lounge with plenty of seating. This dealership takes the stress out of Service! More