Joe Machens Toyota

Easy in and out service I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly profes I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly professional, answering all of my questions. More

Toyota 4 Runner service I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, which worked better with my schedule. More

Always a pleasure Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They mak Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They make service visits less painful. More

Highlander Lease We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) c We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) coming in at a close second. I made the mistake of trading my first Highlander in for a Pilot—ugh, big mistake. I’ve never leased a car, this is our first—hope it goes well. We had the pleasure of working with Rafael R & Joe H and simply can’t say enough of their professionalism, knowledge & just overall demeanor. Would be happy to recommend them both to anyone. Thank you!! More

Toyota Machens Is The Best Dealership In The State! The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While w The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While waiting on your vehicle there is a relaxing fully stocked lounge with plenty of seating. This dealership takes the stress out of Service! More

Not happy with most recent services We have taken our Camry there 3 times to have the air conditioner. With the most recent repair completed yesterday June 30th. The air condition stoppe We have taken our Camry there 3 times to have the air conditioner. With the most recent repair completed yesterday June 30th. The air condition stopped working last night. I am not happy plus the car pulls to the left which it wasn't doing when we took the car in. The service representative tried to ensure the car was fixed appropriately but I am not sure what keeps happening. We are not happy after all the money we have spent and car still not fixed More

But why didn't you wash the car? We have become accustomed to having our car washed as part of a Toyota Care visit and this time, it wasn't. It just kind of spoiled the "royal" treat We have become accustomed to having our car washed as part of a Toyota Care visit and this time, it wasn't. It just kind of spoiled the "royal" treatment we have been accustomer to. More

VW Beatle car purchase Salesman-A++. Very nice young man. Professional and personable. Great characteristics to have in his business. Finance--Wasn't really followin Salesman-A++. Very nice young man. Professional and personable. Great characteristics to have in his business. Finance--Wasn't really following what I was doing with Mr. Long. He was nice but hard to understand. I think this is a key area for customer service. Discussions on what is going on with and during the process would have helped in understanding. I appreciate all his hard work though. Just wish I was part of the decision making. Time: Too long-3 hrs and I still had to return the next day for paperwork. In fact had to return three times. Yikes. More

Prompt and courteous My salesman Joe Haner was awesome. Always promptly returned phone calls and emails. He found the the exact truck I wanted with the options I wanted. C My salesman Joe Haner was awesome. Always promptly returned phone calls and emails. He found the the exact truck I wanted with the options I wanted. Couldn’t be more pleased. More

Needed a safety inspection I was TWO days past my safety inspection of 60 days. I only have a little over 10,000 miles on my car so it is really good condition but state rules I was TWO days past my safety inspection of 60 days. I only have a little over 10,000 miles on my car so it is really good condition but state rules are rules. I zipped down to Joe Machens where I bought my car and Dom got it done and had me on my way. I’ve always had great service from Joe Machens. Your employees are great. More