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Joe Machens Toyota

Columbia, MO

3.9
1,424 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,424 reviews

June 25, 2018

Speedy My rear view mirror was fixed within a few hours. The serviceman saved me money by informing me that the housing of the mirror did not need replaceme More

by jar9tf
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
Jun 25, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience with our team and that we were able to fix your rearview mirror! We appreciate you and your business!

June 25, 2018

Oil change only Went for oil change, showed them had letter from machens . I was on time. Took 3 hours and they charged for tire rotation and said we’re going to wash More

by TRAVISANDCHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Toyota responded

Travis and Cheryl, we are sorry for your lengthy service visit. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we apologize for the inconvenience this has caused.

June 24, 2018

Great service visit all around! The facility and staff a very knowledgeable and helpful and provide a great visit every time! Even have a small arcade to keep the More

by jw1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 25, 2018 -

Joe Machens Toyota responded

We are very glad to hear you had a great service experience overall! Thank you for the positive feedback! We appreciate you and your business!

June 24, 2018

Excellent Great service. Teri made sure I had everything I needed and was friendly throughout. If there was anything you all could improve it was wait time on p More

by ZVANUTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 25, 2018 -

Joe Machens Toyota responded

We are happy to hear you had great service with Terry and our team! We appreciate you and your positive feedback! Thank you for your business!

June 24, 2018

Good review. Every one was very polite and kind. Good work. Your web site really needs a place for comments when verifying the appointment to make changes. Buildin More

by LUTINEHATLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 25, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you!

June 23, 2018

Outstanding experience with your staff!!! Great and personable experience from start to finish! Absolutely great customer service. As a second new car buyer from Joe Machens, the experience wa More

by DWAMBUGUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Warfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Just oil change and tire rotation used the shuttle great exp Oil change and tire rotation used the shuttle to get to work. Very convenient. Shuttle driver is very nice. I left my coffee cup and he brought to m More

by BOURSLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver he was great!, Clay Stottlemyre
Jun 25, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an excellent service experience with our team! We appreciate the positive feedback! Thank you for your business!

June 23, 2018

Overall summary of Joe Machens Toyota I have been doing business with this dealership for almost 2years. Have bought/traded 3 new cars there. Every employee I have dealt with is very frien More

by WILLIAMSONT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Britts and David Britts , Joe Haner, Darnell Thomas, Brian Bailey, Becky Lynch, Lori Lindsay, Justin Brown
Jun 25, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive review! We are glad to have you as a loyal customer and happy to know you have great experiences at our location! We appreciate you and your business!

June 23, 2018

Service experience I don’t remember the name of the person who met me for service on our Highlander. This person was very knowledgeable and answered all of my questions. More

by SLEPERD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
Jun 25, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a great experience while getting your vehicle serviced! We appreciate your business!

June 22, 2018

Friendly service, comfortable wait Matthew was professional and thorough. He provided friendly, quick service and helped me make decisions about what services to have done without being More

by Hrwtt5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jun 22, 2018 -

Joe Machens Toyota responded

Thank you for the kind words about Matt! We are happy to hear you had a great experience with us! We appreciate you and your business!

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