Joe Machens Toyota

Darnell J Thomas I am pleased to say that Darnell is a great person. He really listens to what you are looking for in a vehicle. Darnelle asked questions and answer I am pleased to say that Darnell is a great person. He really listens to what you are looking for in a vehicle. Darnelle asked questions and answered all of mine. He really went over all features of my car. Explained and demonstrated how to use them. He even set up my cell phone. This my second time dealing with Darnelle and both times he made the process easy. Thank you, Darnell Linda Chastain More

Was well received and taken care of First time customer. I bought my 09 Tacoma from a private party and decided to bring it in to the dealer to make sure there was nothing out there it n First time customer. I bought my 09 Tacoma from a private party and decided to bring it in to the dealer to make sure there was nothing out there it needed done. Service ran my VIN and found 2 recalls on my truck. Set up an appointment for the following Monday and they replaced the leaf springs at no charge. Inspected my frame for corrosion and found no issues at this time. Everyone was very helpful and timely. More

Excellent—DOM is the BOMB ! Always friendly, convenient, hospitable, and I trust them...so always be honest ??I appreciate the foods, snacks, bathroom facilities, and the guest v Always friendly, convenient, hospitable, and I trust them...so always be honest ??I appreciate the foods, snacks, bathroom facilities, and the guest van. Thank you very much. More

Curious and Helpful My service representative was curious and helpful in that she let me know that my car was not ready for an oil change and that the only a tire roundat My service representative was curious and helpful in that she let me know that my car was not ready for an oil change and that the only a tire roundation was all it needed. More

Very pleased with the service Visiting from out of town and the service was completed in a timely manner. Appointment was easy to make online and appointment times ment my needs. Visiting from out of town and the service was completed in a timely manner. Appointment was easy to make online and appointment times ment my needs. More

Well taken care of Problem with struts on back liftgate. They had to order parts and received the next day. Received a call from Asst. Service Manager to make appointmen Problem with struts on back liftgate. They had to order parts and received the next day. Received a call from Asst. Service Manager to make appointment to complete work as promised. Problem resolved and work completed in a timely manner. More

Great Experience Professional, courteous, excellent work, job done right the first time, great waiting area, and my car was washed! I would highly recommend Machens To Professional, courteous, excellent work, job done right the first time, great waiting area, and my car was washed! I would highly recommend Machens Toyota for your service needs. More

Service Department Terry Exceeds Expetations Always!! I have been to Machens Toyota Service twice now. Terry goes above and beyond and is very tentative with his customers and makes sure they are taken ca I have been to Machens Toyota Service twice now. Terry goes above and beyond and is very tentative with his customers and makes sure they are taken care of. He is always on the ball and is the only one who practically runs to his customers who are waiting. He goes the extra step to recommend services for his customers and even went as far on my first visit to get me the recommended service maintenance for my vehicle. Terry is an invaluable asset to your company and your service department and should be recognized for his efforts. I highly recommend asking for Terry as the customer will have the mist pleasant experience working with service! More

Excellent Service. Got an oil change. My service rep, Paula, was very professional, kind, and knowledgeable. I got an oil change & another type of cleaning she recommended. She also provid My service rep, Paula, was very professional, kind, and knowledgeable. I got an oil change & another type of cleaning she recommended. She also provided me with a tire estimate I requested. The price was a bit high but her service was great! :) More

Great Always have great service. Terry Pruitt is always friendly and helpful. He is the best. I will always contact Terry for my service needs. Waiting area Always have great service. Terry Pruitt is always friendly and helpful. He is the best. I will always contact Terry for my service needs. Waiting area is comfy snd ckean More