Joe Machens Toyota

Didn't like the coffee Ok let's start, I hate dealerships and salesmen as much as I hate an army recruiter but, they are necessary I guess! I did all my research on line, go Ok let's start, I hate dealerships and salesmen as much as I hate an army recruiter but, they are necessary I guess! I did all my research on line, got what I wanted and contacted Mr. Danny Gingerich. I told him I wasn't into the nonsense that alot of dealerships put on to a customer, he agreed. I was assured my deal was on paper after a few emails, and my wife and I went up on a Saturday. In 2 hours we were out the door, my wife driving her new Tacoma. Love the truck, loved the service I received, my wife loved the popcorn and slurpie, but, I didn't care for the coffee. Come to find out, the finance guy was even from my home state of Almost Heaven! If you want a no hassle deal, few laughs and a great slurpie, check these guys out, but, I don't recommend the coffee. 😁 More

Great service! Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have alw Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have always been very pleased with him! More

Machen Toyota They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The wai They were pleasant and the whole dealership was clean and alLithe staff were friendly and nice. I will definitely recommend to all my friends. The waiting area was very clean and comfortable. More

Great service The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. The staff was quick and efficient. They had me in and out of there in no time. Appreciate their attention to detail and friendliness. Good job. More

Maintenance service I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are I had a great day to service my 2017 highlander. The dealership was very clean and they were very busy. People are really nice and know what they are doing More

Extremely Wonderful As I returned to the lot On a misson. I didn’t know the out come. After being there for couple of hours I was walking out the door with a brand new ca As I returned to the lot On a misson. I didn’t know the out come. After being there for couple of hours I was walking out the door with a brand new car. And that wasn’t the out come I set out to do. I can tell you that I’m extremely please with this outcome. And Shawn H. Did a wonderful job. And I will continue to do business with Toyota as long as Shawn is my salesman. Not only did he do a great job, I will recommend him to anyone looking for a new/used car. Also Jake B. Was amazing as well, I’m not sure if I would be able to go any where else and get the treat I received from these two gens. Keep them around! More

Charged for no value. Not called back when completed. brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was brought vehicle in for service. Not notified when completed. Them billed $21, but no services were completed or noted on invoice. All they did was reset the light. They continually pressure my wife on unneeded expensive upsells when brought in for routine services in past. Not trustworthy. Looking to take advantage of people at dealership prices. We are done with Joe machens for life. Quill be advising friends and family to avoid at all cost as well. More

Excellent service I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. Th I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. They are fast, capable, and very responsive. More

Service was great! Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machen Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machens customers. More

Radiator replacement Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I re Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I realized I had left my house key with car key.and Paula was with another client and Dave patiently waited. Car was done in a timely basis. Paula adjusted my pickup time. All in all a good experience. More