Joe Machens Toyota

45000 Maintenance Terry Pruitt, my representative at Toyota was extremely helpful and was able to isolate a perceived problem during my check-in and determined there wa Terry Pruitt, my representative at Toyota was extremely helpful and was able to isolate a perceived problem during my check-in and determined there was no problem but, rather, my misconception about difference of key usage. He, in my perception, went above and beyond what I expected of his responsibility. More

Good service Even though I was only having a multipoint inspection my visit seemed professional. They even washed my car, all for free. Restroom was clean and wait Even though I was only having a multipoint inspection my visit seemed professional. They even washed my car, all for free. Restroom was clean and waiting area was fine. More

Friendly fair and quick I worked with Danny Gingerich on trading in my used 4Runner and purchasing a brand new one. Danny was extremely friendly and easy to work with. He and I worked with Danny Gingerich on trading in my used 4Runner and purchasing a brand new one. Danny was extremely friendly and easy to work with. He and Harris shot me straight on pricing on both. I felt comfortable enough with them and happy with their first offer I didn’t even feel the need to push them for a better deal. The transaction was done quickly and easily. More

Service Center I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right in. Kept me updated while they were working on my truck. More

My service experience could use a little improvement When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was returned to me. I also was not informed of any service specials. I found out after leaving that I could have saved $10. More

Camry servicing Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything exc Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything except what you want them to do. More

good experience I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are I havent purchased a new car in 15 years! The folks i worked with were very friendly, personable, patient, and knowledgeable! The vehicle choices are slso commendable! Will but again at Joe Machens some day! More

Reliable, excellent servuce They worked with me, listened to what I was wanting in a car. They had a wide range of make and models to choose from. They were patient and listened They worked with me, listened to what I was wanting in a car. They had a wide range of make and models to choose from. They were patient and listened and searched for the best finance deal for me. More

Michele is da bomb Had a great experience purchasing a new 2018 CR-V. Michele seemed to know what we were thinking, knew her vehicle inside and out, was excited about th Had a great experience purchasing a new 2018 CR-V. Michele seemed to know what we were thinking, knew her vehicle inside and out, was excited about the car and this was great in making us excited about it. More

Friendly and knowledgeable staff They’ve made our decision to purchase a vehicle from them very easy. They are very knowledgeable of the Toyota brand of vehicles and made our experien They’ve made our decision to purchase a vehicle from them very easy. They are very knowledgeable of the Toyota brand of vehicles and made our experience fantastic! More