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Joe Machens Toyota

Columbia, MO

3.9
1,420 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,420 reviews

May 02, 2018

Excellent Experience We had an excellent experience at Machens Toyota and would recommend the dealership to anyone looking for a Toyota. Our sales associate Cody Allison More

by Mike S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allison
May 02, 2018 -

Joe Machens Toyota responded

Mike, thank you for the great review! We are glad to know you had an excellent experience with us! We appreciate you and your business!

May 02, 2018

Easy. Chick was easy to work with. He tried to get a vehicle that fit my needs. I feel like I could call him any time with questions and could recommend h More

by MFEWELL
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Efficient & fast Thanks for making my service apt very easy, and fast for me, as a Toyota care customer! This was my first visit since purchasing this vehicle in Janua More

by rogersjac0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Randy Oliver
May 02, 2018

Thorough & happily done. Regular maintenance on older Sienna. Pleasant couple hrs wait, now confident all is well for another long trip. Like the color coded evaluation of wha More

by DA67890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Brian Bailey
May 02, 2018

10,000 mile service new highlander Arrived and was promply greeted. Picked up luggage rack at parts, scheduled service was completed in less than 1 hour. Frendly and fast service. Thank More

by TheBONNOTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 02, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had great service during your visit with us! We appreciate you and your business!

May 02, 2018

I love the car, but had some problems with service. the fill in financial guy wad amazing hoever the salesman left somthing be desired He was friendly, but insincere. My car was dirty and almost on em More

by LAVENIASCARBOROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Ellis
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. We are very sorry for the inconvenience this has caused you going home.

May 02, 2018

New car we bought Scott was our sales guy and he did a awesome job that’s why we stayed there the night that we got there was almost 20 minutes before their closing Sc More

by smteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Morton
May 03, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback, especially about Scott! We are happy to hear he made your experience an overall good one! We appreciate you and your business. We hope you enjoy your new van!

May 01, 2018

Brought car in for sixth months checkup. Everything went well. My car was taken in the shop right after I left it. Waiting area was very nice with snacks and refreshments. Car was washed a More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Joe Machens Toyota responded

Stan, thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

April 29, 2018

Tundra oil change i have been coming to Joe Machens Toyota for over 20 years. Service is always prompt and reasonable.. I have bought 4 cars from them and have had th More

by tgrjgarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Apr 30, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear that after 20 years, you still have excellent service from us! We appreciate you being a loyal customer and all your business! Thank you!

April 29, 2018

Thad rocks! Joe rocks! I couldn’t be happier with the way Joe, Thad and Jake treated me during the purchase of our RAV4. They all went above and beyond to find a deal that More

by SPEEDYUPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Torgerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haner
Apr 30, 2018 -

Joe Machens Toyota responded

Thanks for the positive feedback! We are happy to hear you had a great car-buying experience with us! We hope you enjoy your new Rav4! We appreciate you and your business!

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