Joe Machens Toyota

Lack of complete service I went in for a oil change and tire rotation. They offer a free car wash with the deal which I took. I checked my tire pressure after the check and I went in for a oil change and tire rotation. They offer a free car wash with the deal which I took. I checked my tire pressure after the check and none of my tires had been filled to proper PSI. The car wash I assume was just some one out back with a hose wetting my truck down because it was not clean, it still had dirt and grime that would have easily come off in an auto car wash. I don’t think it was worth the dealer prices for the service. I also question if my tires were even rotated because my front left tire had the same low psi it did when I dropped it off but I have no way to be sure. More

Maintenance The service is outstanding. We got right in and out. They washed my car and explained what they did. Everyone was very friendly and helpful. The service is outstanding. We got right in and out. They washed my car and explained what they did. Everyone was very friendly and helpful. More

Quick and quality service My salesman Chick came over and greeted me as usual and asked how things were going. Always amazing with him. Terry was thorough in explaining my filt My salesman Chick came over and greeted me as usual and asked how things were going. Always amazing with him. Terry was thorough in explaining my filter situation and took care of my Camry with no problems. This part of Machens Toyota is great. More

O Great Scott Scott Morton and his Trainee Saif Ali were terrific! Kind, patient and great listeners. I got exactly what I wanted for me and my brother Scott Morton and his Trainee Saif Ali were terrific! Kind, patient and great listeners. I got exactly what I wanted for me and my brother More

Went for oil and filter change Terry Pruett has been very helpful whenever I took my car for servicing, and this time was no exception, I have found, Terry is a personable employee Terry Pruett has been very helpful whenever I took my car for servicing, and this time was no exception, I have found, Terry is a personable employee who always looks after his customers interests. More

Tire time Had to have new tires and after everything else was done, I just remembered that I needed an inspection. Terry called back to service and about 15 min Had to have new tires and after everything else was done, I just remembered that I needed an inspection. Terry called back to service and about 15 minutes later we were on our way More

Thanks for the extra trip The day after my service visit, I locked my fob inside the car. I really wanted to blame on the work done. But I found out it really was my fault, in The day after my service visit, I locked my fob inside the car. I really wanted to blame on the work done. But I found out it really was my fault, in the end. The shuttle guys, Dave and Richard, totally SAVED me! More

Honest salesman Our salesman was upfront and honest and didn’t drag things out like what other dealerships have done in the past. Would highly recommend the dealersh Our salesman was upfront and honest and didn’t drag things out like what other dealerships have done in the past. Would highly recommend the dealership to others. More

Great customer service! Jim Ellis is wonderful! He is Professional, friendly, knowledgeable, and he cares about his customers! Recommend him highly to my friends and family! Jim Ellis is wonderful! He is Professional, friendly, knowledgeable, and he cares about his customers! Recommend him highly to my friends and family! I always feel that I am well taken care of at Joe Machens Toyota. More

Professional AND personable experience. Going in I knew what I was able to do financially and I knew what my needs were in buying a newer used vehicle. I wasn’t willing to settle for anythin Going in I knew what I was able to do financially and I knew what my needs were in buying a newer used vehicle. I wasn’t willing to settle for anything outside my means and the finance department was able to beat what my bank was willing to do with a lower interest rate. In regards to my salesman, he was amazing. Jim Ellis was very prompt, professional, and personable. He made me feel like I was a person first and a customer second. I left feeling confident and impressed with my service. I would definitely recommend this dealership. More