
Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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My first TOYOTA I was with a friend when she was picking up her new Toyota truck and just happened to mention to her dealer, Dean Hovis, that in the future I may be l I was with a friend when she was picking up her new Toyota truck and just happened to mention to her dealer, Dean Hovis, that in the future I may be looking for a new vehicle. I had special requirements though. I wanted something that sat up high enough that my 87 year young mother didn't feel like she was 'falling' into. Cars just sit low and she was having a hard time getting in and out of my car. Dean Hovis knew I wasn't ready to buy anything then but he took the time to show me the RAV4. Dean told me all about the safety features too. About 4 weeks later I was back visiting Dean and this time I brought my mother. Dean was right, the RAV4 was a perfect fit! Mom gets in and out of the vehicle with ease. She really enjoys sitting up higher. And our experience at the dealership was awesome. Dean has the best since of humor ever. I asked for 'bells and whistles' and he made sure I got my 'bells and whistles', literally!! My first TOYOTA and I LOVE IT!! Thank you Dean Hovis, you are the best. Cindy More
had a pleasent experiance in buying new 2015 prius I talked to Dean Hovis on the phone before we went to the dealership and was surprised to see the car we were interested in on the show room floor whe I talked to Dean Hovis on the phone before we went to the dealership and was surprised to see the car we were interested in on the show room floor when we arrived this showed me the professional way Dean treated his customers. we bought our new prius and then Dean showed us the service dept. I was impressed in the great service area.we meet the service supervisor and was well pleased in his personal way he greeted us. I would recommend you talk to Dean Hovis if you are going to trade cars he has a great personality that makes you confortable to be around. this is our second prius we like the great gas milage. Jim Brown More
Dean Hovis Sales Representative at Toyota - Columbia MO Dean Hovis sold us our last 3 cars and we have loved each and every one of them. He is an excellent sales representative for he listens,shows us some Dean Hovis sold us our last 3 cars and we have loved each and every one of them. He is an excellent sales representative for he listens,shows us some possibilities, gives us time to think it through, and works with us when we have questions or problems. He is usually there when we come buy for maintenance and always takes the time to sit and chat for a few moments. We will and have recommended him to anyone who is looking for a vehicle. More
Great Salesman at JM Toyota is Dean Hovis! Every time I needed a vehicle, your salesman, Dean Hovis, found my cars within a day or two. Dean was great in geting everything I wanted in a car eac Every time I needed a vehicle, your salesman, Dean Hovis, found my cars within a day or two. Dean was great in geting everything I wanted in a car each time. He is the only reason that I shop at the dealership. He has been VERY professional and there are no surprises with Dean except when he says that the paperwork is done and hands over the keys to the car. The transaction was so easy working with Dean! Great salesman! More
Fantastic Bought my 09, 12 and 15 Camrys from Dean Hovis. Totally professional. Will not think of buying another car and not from any other salesman. Bought my 09, 12 and 15 Camrys from Dean Hovis. Totally professional. Will not think of buying another car and not from any other salesman. More
Experience Generally Terrible I went to the dealership yesterday to simply get an oil change and get my tires rotated. It was fine for the first little while, but then one of the s I went to the dealership yesterday to simply get an oil change and get my tires rotated. It was fine for the first little while, but then one of the service advisers came up and told me they were changing my filters all of a sudden, which I did not ask for. They charged me $40 per filter, which is ridiculous, and they also did not rotate my tires because one of my wheels were bent, which it wasn't. When I finally left the dealership 2 hours later, my car was noticeably shaking when I drove onto the tire that was "bent." I am extremely unsatisfied with the service they provided and would not recommend this dealership to anyone! More
Excellence, I simply can not elaborate eloquently enough! From start to finish, simply everything about my experience at this particular dealership was amazing. I am in the From start to finish, simply everything about my experience at this particular dealership was amazing. I am in the process of rebuilding my credit, and in no way, shape or form was I ever treated with any less dignity than someone with an 850 score. I had just recently had a terrible experience with a dealership in Ofallon, MO and this establishment restored my hope that there are still dealerships who carry out their duties with the utmost professionalism and respect. Every one I came in contact with, even though not involved with my individual sale, took the time to greet me and make me feel comfortable and even important to them. My delegate, business manager, Corry Field was in a word outstanding. I would recommend this outfit to any one, but I'm only telling people who deserve it, like my family and closest friends. If you care to see how a dealership is supposed to work visit these guys, I'll bet you will be amazed too!!! Good job and please keep up the excellent work guys! More
my sales person Tyler very good. rest of customer service ve Tyler Knudson sales person is great. Help us find a truck. Sales manager Bert shaw was rude. We came back to get title release on truck we bought and Tyler Knudson sales person is great. Help us find a truck. Sales manager Bert shaw was rude. We came back to get title release on truck we bought and still waiting 4 hour's later. Unbelievable!!!!! More
Chick Ashworth My family has purchased 6 Toyotas (10 Tundra, 11 Tundra, 13 4Runner, 14 Tundra, 15 Rav4 and a 15 Highlander) from Chick Ashworth. Every purchase Chic My family has purchased 6 Toyotas (10 Tundra, 11 Tundra, 13 4Runner, 14 Tundra, 15 Rav4 and a 15 Highlander) from Chick Ashworth. Every purchase Chick has came through for us with no disappointments. A few of the vehicles I purchased I wanted with specific options/exterior colors/interior colors that Machens didn't have on the lot. Chick located the vehicles I wanted within 3 days and told me he had them en-route to come look at and test drive. Chick has great communication, he is always letting you know what the status is on the vehicle(s). Chick has been nothing but fantastic to work with, and I hope he doesn't plan on retiring soon, because I want my next Toyota vehicle purchase to go through Chick Ashworth. Jeff Rackers is my go to man after the salesman. Jeff is great, he talks you through all the paperwork and gives you that laid back feeling. Many other finance/after sale employees try to pressure you into purchasing these extra add-ons that jack up the vehicle purchase price. Jeff gives honest advice when asked, and he gives you real world examples of to determine if the vehicle add-on packages are worth it to you. More
Great Experience! I bought a 2014 Honda Crosstour. I dealt with Darnell Thomas and he was the best! Made the entire experience very easy and stress free! I would defini I bought a 2014 Honda Crosstour. I dealt with Darnell Thomas and he was the best! Made the entire experience very easy and stress free! I would definitely deal with Darnell again! More