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Joe Machens Toyota - Service Center

Columbia, MO

4.4
577 Reviews

577 Reviews of Joe Machens Toyota - Service Center

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April 28, 2018

Tundra oil change i have been coming to Joe Machens Toyota for over 20 years. Service is always prompt and reasonable.. I have bought 4 cars from them and have had th More

by tgrjgarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear that after 20 years, you still have excellent service from us! We appreciate you being a loyal customer and all your business! Thank you!

April 28, 2018

Usual great visit. All went well. My wait was an acceptable amount of time. Terry explained things to me.. Always enjoy your snacks. Helps the time to pass by more quic More

by BARBTEACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2018 -

Joe Machens Toyota responded

We are happy to hear your visit went well with us! We appreciate your positive feedback and your business! Thank you!

April 28, 2018

a professional and friendly service advisor Ms. Clay was professional and sincerely nice when she took care of my car. I was worried about the AC not working but her attitude and suggestion ease More

by Sophie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Clay
Apr 30, 2018 -

Joe Machens Toyota responded

Sophie, thank you for the great review! We are happy to hear you had an overall positive experience and that Jennifer was able to help you! We appreciate you and your business!

April 27, 2018

Great Job! and Great Service!! Cory couldn't have been more helpful, courteous and true to his word. The brakes were repaired by the time he said and at the price we agreed upon. H More

by FDEMASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Aldridge, Corey Aldridge
Apr 27, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words about Corey! We are happy to hear your service was excellent! We appreciate you and your business!

April 27, 2018

Great service Terry was very honest and helpful during my vehicle service. In and out quickly. Fully explained process and recommended service items. Great value an More

by JPKEWPIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great experience with us! We appreciate you and your business! Thank you for the kind words about Terry and positive feedback!

April 27, 2018

Service and tire replacement Overall great service. Personable. Good communication. Was able to work around my busy schedule. Friendly. Professional. No concerns. Would be happy More

by dgubernick16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an overall great experience with us! We appreciate your positive feedback and business! Thank you!

April 27, 2018

recall repair went smoothly Easy to schedule and quick service. The repair was set up by text message for the next day and finished in two hours. Friendly service. More

by corys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2018 -

Joe Machens Toyota responded

Cory, thank you for the positive feedback! We are happy to hear your service experience was a great one. We appreciate you and your business!

April 27, 2018

Pleased Very pleased with service and the service advisor. The wait and accommodation at the dealership is very good and I’m pleased for all the help at the d More

by LESCROGIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Aldridge
Apr 30, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had an excellent experience with us! We appreciate you and your business!

April 26, 2018

Friendly & Professional Machen's staff helped with advice on the tires we purchased both in a friendly & professional attitude. Went over the necessary rebate paperwork that More

by Farmboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Joe Machens Toyota responded

Thanks for the great review! We are happy to know you had an overall positive experience with us! We appreciate you and your business!

April 26, 2018

Excellent service. Easy to work with. Ordered the tires and arranged the appointment on line. Dropped the car off early and they took it from there. Called me when the work was done and I More

by CDJARVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an overall great experience with us and that your pick up was convenient. We appreciate your positive feedback! Thank you for your business!

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