Joe Machens Volkswagen

Recalled part replacement and maintenance Process was smooth and painless. Repairs were completed in a very timely manner, and service was handled smoothly and painlessly. All repaired parts w Process was smooth and painless. Repairs were completed in a very timely manner, and service was handled smoothly and painlessly. All repaired parts work as good as new. More

Purchased a used car. Bruce was great to work with. Took care of all my needs and made the experience as easy as possible. Would highly recommend working with Batman. Bruce was great to work with. Took care of all my needs and made the experience as easy as possible. Would highly recommend working with Batman. More

Title People were friendly and helpful. Mechanic is awesome at troubleshooting. I felt like I was listened to and my problems were thoroughly resolved. I People were friendly and helpful. Mechanic is awesome at troubleshooting. I felt like I was listened to and my problems were thoroughly resolved. I will definitely be back. More

My 30 day new car checkup! I love my salesman johnathan. He was knowledgeable, listened to me, was fun to deal with and most important was NOT pushy. That’s why I came back when I love my salesman johnathan. He was knowledgeable, listened to me, was fun to deal with and most important was NOT pushy. That’s why I came back when “I” was ready to buy and bought my car from him. I would send anybody there to talk and deal with him and if/when I buy another vehicle, I will come back to him as well!! More

Everyone was great and so helpful. Like I said, everyone was great. I was just shopping but Joe Krull found a car for me and wanted to "jump on it"... They found workarounds for any/all Like I said, everyone was great. I was just shopping but Joe Krull found a car for me and wanted to "jump on it"... They found workarounds for any/all issues preventing me from getting the car that day....which by the way, was the day I brought it back after them letting me take it overnight. The experience was best I've ever had buying a car. They even stayed hour late on a Saturday to get it done. More

Saleman was great Our saleman mikey is very likable not pushy worked hard to find the right car for my daughter the tect replaced the radio panel in the car she picked Our saleman mikey is very likable not pushy worked hard to find the right car for my daughter the tect replaced the radio panel in the car she picked out in a timely fashion had to wait a bit longer than wanted to to get paper work done to finish the deal over all good experience frist time buying a voltswagon will definitely have mikey help us on replacing youngest daughters car More

Purchased a certified pre-owned vw tdi I bought a certified pre-owned vw Passat knowing that all pre-owned cars come with everything a new car comes with. The dealership didn't have the va I bought a certified pre-owned vw Passat knowing that all pre-owned cars come with everything a new car comes with. The dealership didn't have the valet keys and only had one key for the car. After almost 2 months they still didn't have the regular key in stock and want me to pay for the valet keys. If the dealership does this bad of a job on something so trivial I would hate to see what they will do on other things. Luckily I did buy pre-owned so I can take it to a different dealership. More

Great experience I came into the dealership interested in a different vehicle than the one I ended up purchasing. The salesman asked me some questions & informed me th I came into the dealership interested in a different vehicle than the one I ended up purchasing. The salesman asked me some questions & informed me there was another newer suv that was a recent arrival. It was exactly what I was looking for in a car plus has some extra features that are super convenient. I will definitely recommend Joe Machens VW to anyone looking for a vehicle. More

My experience stress free buying! All the staff made us feel comfortable and it was a very pleasant experience! When I go to buy another vehicle I know where I will go JOE MACHENS. All the staff made us feel comfortable and it was a very pleasant experience! When I go to buy another vehicle I know where I will go JOE MACHENS. More

Great experience Had a great experience at the dealership and plan on using this dealership in the future they were very helpful knowledgable and made my experience a Had a great experience at the dealership and plan on using this dealership in the future they were very helpful knowledgable and made my experience a delight More