Joe Machens Volkswagen

The salesman was tremendous The sales person was wonderful the service was great we preciate everything that was done for us at the dealership everything was professional and on The sales person was wonderful the service was great we preciate everything that was done for us at the dealership everything was professional and on time More

Poor customers service Do not use this dealer. They will lie about service they will provide. They market and sell vehicles without being inspected. They could care less abo Do not use this dealer. They will lie about service they will provide. They market and sell vehicles without being inspected. They could care less about doing things in a timely manner. Owned a vehicle for 3 months now it took them a month to get me the vehicle after only needing 2 days for recall fix. Still have not received a titled for vehicle and they claim it got lost in mail. More

Alignment Staff was very knowledgeable and explained all options to help fit by budget. The staff was sure to maintain contact with me before proceeding with re Staff was very knowledgeable and explained all options to help fit by budget. The staff was sure to maintain contact with me before proceeding with repairs and ensured I understood what everything meant. More

Exellent service with a smile Although we had the car for only 30 days they still went through it with a fine toothed comb. Luck for us we have such a good support team there at Jo Although we had the car for only 30 days they still went through it with a fine toothed comb. Luck for us we have such a good support team there at Joe Machens Volkswagen! They even washed our car for free and we didn't even have to ask...and yes it did need it as well, thanks Joe Machens! More

Fantastic experience I love this dealership! I bought my previous car from them and was sadly rear-ended back in October. With it being my first accident I had no idea wha I love this dealership! I bought my previous car from them and was sadly rear-ended back in October. With it being my first accident I had no idea what I was supposed to do. My go to sales guy there helped answer all my questions and spent time listening to what I wanted in my next car. He found the perfect vehicle for me and made the process smooth and timely, he even managed to keep my payments about the same as before. More

Good service very nice The dealership was clean friendly and very low pressure we spent about an 20 minutes talking about the vehicle we test drove it and spent about an hou The dealership was clean friendly and very low pressure we spent about an 20 minutes talking about the vehicle we test drove it and spent about an hour coming to an agreement on our trade and price there was never any pressure to make a decision instantly my wife and I went home and slept on the deal and decided to do the trade the next day More

Nice car Worked out the way I wanted.salesman was very knowledgeable about dealing and was respectful of my time. I can’t remember the managers name but he and Worked out the way I wanted.salesman was very knowledgeable about dealing and was respectful of my time. I can’t remember the managers name but he and I came to an agreement in a very short amount of time. More

Last minute surprise but all is well Everything was fine until the finance agreement was not accepted by the credit union due to an oversight by the finance manager. Had to redo the entir Everything was fine until the finance agreement was not accepted by the credit union due to an oversight by the finance manager. Had to redo the entire deal. I was compensated for the error. More

Took great care of me Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. More

Awesome customer service!!!! Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have bee Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have been exceptional !! Highly recommend ! More