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Joe Machens Volkswagen
Columbia, MO
2,198 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,198 reviews
June 19, 2026
I've been very pleased with the service I have received from this company. Thank you very much. from this company. Thank you very much. More
by THUBB1947
Verified Customer
June 18, 2026
Treated fairly and with respect. I trust the service department and technicians are great. Shuttle service is convenient. I trust the service department and technicians are great. Shuttle service is convenient. More
by BCWINFREY
June 17, 2026
Good customer service They had issues with their computers and couldn't finish my sale the same day but sent me home with a nice loaner car in the meantime computers and couldn't finish my sale the same day but sent me home with a nice loaner car in the meantime More
by missourihunter2
June 17, 2026
Tyler is amazing! Tyler is amazing. They got me in and out so fast! Needed tires and they had what I needed! Tyler is amazing. They got me in and out so fast! Needed tires and they had what I needed! More
by bknox4
June 15, 2026
Got me in and out quickly with a job well done. Also the sales people were incredibly nice while I was waiting. Also the sales people were incredibly nice while I was waiting. More
by taborpmayes
June 13, 2026
Was in for 20k inspection, but receipt had no information on the condition of the car's battery. The brake fluid was supposed to be changed and there was no mention of that or charge for brake fluid. Makes m on the condition of the car's battery. The brake fluid was supposed to be changed and there was no mention of that or charge for brake fluid. Makes me wonder if the service was actually completed or if it was just an expensive warning reset. More
by RWEILER994
June 11, 2026
Everybody was polite and friendly recall work was performed quickly. Would recommend them for service. performed quickly. Would recommend them for service. More
by TAMMY.WCCARS1968
June 09, 2026
I drove from out of state, and while that complicated matters, they worked diligently to resolve all the issues so I could go home in my new vehicle. matters, they worked diligently to resolve all the issues so I could go home in my new vehicle. More
by cowboyrobinson
June 05, 2026
I'm always pleased with my experiences at the dealership. They get me in and out promptly and my car is always ready in a timely manner. They get me in and out promptly and my car is always ready in a timely manner. More
by LUJWANA_HOLMES
June 05, 2026
Very easy to work with. I bought and I’m happy. Highly recommend the dealership and Sara I bought and I’m happy. Highly recommend the dealership and Sara More
by steve.hoy
