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Joe Machens Volkswagen
Columbia, MO
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,124 reviews
January 25, 2023
Bruce did such a wonderful job of helping us find the perfect car for my daughter. perfect car for my daughter. More
by stepped.paeans-0c
Verified Customer
January 24, 2023
Service always nice and clean. Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have checked. More
by DFINLEY
January 24, 2023
Service as expected. Had to wait on a part but these days backorders and availability issues aren’t something I’d fault the dealership for. Had to wait on a part but these days backorders and availability issues aren’t something I’d fault the dealership for. More
by KENT.K
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Miro Miranov
January 24, 2023
had a pleasant time at VW. Didn’t take a super long time and everyone was really nice Didn’t take a super long time and everyone was really nice More
by terzopoulos14
Employees Worked With
Other Employees :
Anthony Heaper, Jeremy Bealmer, Leo Terzopoulos, Autum Hall
January 24, 2023
The customer service wasn’t great, denied warranty work and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and likely never buy or recommend Volkswagon again. More
by cdalley34
Employees Worked With
January 22, 2023
They are amazing, they got my vehicle in and out in no time. And fixed my driver door, I will return in the future! time. And fixed my driver door, I will return in the future! More
by tranblu78
Employees Worked With
January 21, 2023
They are very customer oriented with a positive attitude. One of the best dealerships I’ve done business with One of the best dealerships I’ve done business with More
by CW5SANDBOTHE
January 20, 2023
The service department was great to work with. The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew The diagnosis and work was completed on time and well communicated through the whole process. I truly appreciate the professionalism and that I knew I could trust the work being done. THANK YOU! More
by Tisha Reinhart
Employees Worked With
Autum Hall, Jimmy Schafer
