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Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,120 reviews
Verified Customer
August 22, 2022
Delivery of our daughters first car. We are 3 hours away VW makes amazing cars - Machens made it happen for us! Our sales person even commented on our face book post! 5 star service ! We are 3 hours away VW makes amazing cars - Machens made it happen for us! Our sales person even commented on our face book post! 5 star service ! More
by jbadiu
Employees Worked With
Jeremy Bealmer
August 19, 2022
Nice people. Low confidence in their diagnosis/repair level. Brake repair estimate triple local after market option but told by dealer can’t reset light. Low confidence in their diagnosis/repair level. Brake repair estimate triple local after market option but told by dealer can’t reset light. More
by SHARIVOIX
Employees Worked With
Jimmie
August 18, 2022
Chris G was very helpful and kind! I had an issue with my car and he was more than happy to help and explain how things work. Please give this man a raise!!!! I had an issue with my car and he was more than happy to help and explain how things work. Please give this man a raise!!!! More
by Omar Diab
Employees Worked With
Chris G
August 18, 2022
The care and effort put into the experience by each employee is evident. The staff made the process enjoyable and as easy as possible. They really care about customer needs and wants. employee is evident. The staff made the process enjoyable and as easy as possible. They really care about customer needs and wants. More
by Leah22
Employees Worked With
Anthony Heaper, Cody Johnson
August 18, 2022
Had a great experience at VW just got into an accident I needed to get into a new vehicle and DaMarkus was the one to put me in one needed to get into a new vehicle and DaMarkus was the one to put me in one More
by jonesmarkus87
August 17, 2022
I truly appreciate the excellent attention and care that Joe Machens Volkswagen gives my Volkswagen Beetle. Joe Machens Volkswagen gives my Volkswagen Beetle. More
by 820
Employees Worked With
Other Employees :
Jimmy; another service rep whose name I cannot recall; a technician whose name I don’t know, Jeff Fletcher
August 17, 2022
They did a thorough job making a major repair under my CPO warranty. It took 5 weeks, but I had a brand new loaner the entire time. They were very communicative the whole time. I am happy with my repaired CPO warranty. It took 5 weeks, but I had a brand new loaner the entire time. They were very communicative the whole time. I am happy with my repaired Jetta! More
by Dani K
Employees Worked With
Chris
