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Joe Machens Volkswagen
Columbia, MO
2,122 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,122 reviews
September 02, 2023
Great salesman and dealership overall. Nice and clean, good inventory, and friendly staff. Definitely knowledgeable Nice and clean, good inventory, and friendly staff. Definitely knowledgeable More
by KRICE
Verified Customer
September 02, 2023
Quick and friendly service, great communication. Highly recommend using them for purchases, parts, and service. Highly recommend using them for purchases, parts, and service. More
by keencbeth
August 31, 2023
Sean Hardy is a rockstar and found me exactly what I needed, even though I didn’t know. needed, even though I didn’t know. More
by restiffler
August 30, 2023
I am completely disappointed in my service here. I was told it would be a firm $150 for a diagnostic check, and then charged an additional $20 for "shop fees" after the fact. The service quality is I was told it would be a firm $150 for a diagnostic check, and then charged an additional $20 for "shop fees" after the fact. The service quality is low in addition to everything being HIGHLY overpriced. More
by SOPHIAEWEN2
Employees Worked With
Corey Landreth
August 30, 2023
10 cars and trucks over 9 years. . We enjoy the sales staff to make our day. Conrad, Cody, Stephen they made our discissions easy before the 2 hour drive to Columbia. Great relations . We enjoy the sales staff to make our day. Conrad, Cody, Stephen they made our discissions easy before the 2 hour drive to Columbia. Great relationship we have with our VW folks. More
by Smitty
August 27, 2023
I have purchased many vehicles at Machens. You guys are the best!!! I travel from Madison, WI to purchase my vehicles. I trust you, I appreciate you. It’s what I know. I don’t see any need You guys are the best!!! I travel from Madison, WI to purchase my vehicles. I trust you, I appreciate you. It’s what I know. I don’t see any need to go anywhere else! Thank you Ken, Conrad, DeMarcus and the entire MACHENS VW TEAM! More
by steve@peakcreative.net
August 25, 2023
A waste of time to find out they charge so much to diagnose a AC problem on a car that's three years old. The AC/heater blower should not be bad in a 2020 already. Every since the appointment. The veh diagnose a AC problem on a car that's three years old. The AC/heater blower should not be bad in a 2020 already. Every since the appointment. The vehicle is having lots of mechanical issues. Very disappointed More
by SHONTEL KENNARD
Employees Worked With
Other Employees :
The guy I worked with was outstanding. All others fire them. The loan officers also.
August 24, 2023
Corey restored my faith in service at dealers. He was friendly, knowledgeable, and helpful. We've come to depend on the high quality of service at Joe Machens Volkswagen. He was friendly, knowledgeable, and helpful. We've come to depend on the high quality of service at Joe Machens Volkswagen. More
by MHC
Employees Worked With
Corey
