Joe Maus Chrysler Dodge Jeep RAM

Horrible service after purchase Jonathan, the sales person was good to work with but the Worst service after purchase!!! Not only did nobody call me back & try to correct the fact th Jonathan, the sales person was good to work with but the Worst service after purchase!!! Not only did nobody call me back & try to correct the fact that my brand new truck had scuffed mats and a horrible cleaning job but then they were over a month late paying off my trade. As of today the bank still hasn’t been able to process the payoff- over a month later! This has caused a lot of problems and nobody really seems to care. I’ve called multiple times over the last 2 weeks and finally The GM told me on Tuesday that he would have the bookkeeper call me right back so we could do a 3 way call with the bank. Today is Friday and this call never happened. Will NEVER do business with them again! All o wanted was to receive new floor mats (or reimbursement for me to buy some) and for them to take care of the payoff in a timely manner but apparently that’s asking too much! More

Very Bad Experience Worked a deal, told the dealership consider the vehicle sold. The credit union contacted the dealership to finalize everything and write a check. We h Worked a deal, told the dealership consider the vehicle sold. The credit union contacted the dealership to finalize everything and write a check. We had the check in hand and was on our way to the dealer to pick up the vehicle when they informed us they just sold the vehicle. Spoke with management to which they informed us there was nothing they could do. More

Wonderful, helpful We greatly enjoyed our experience with Angel. She was incredibly helpful and made sure both my husband and I were happy with our purchase. She was ver We greatly enjoyed our experience with Angel. She was incredibly helpful and made sure both my husband and I were happy with our purchase. She was very knowledgeable and took the time to answer any question we had. We definitely plan on purchasing another vehicle from her in the future. More

GREAT PEOPLE, GREAT DEAL Met with Kenny Snelgrove, was just looking and dreaming, he found the right truck for all my future needs and haggled the deal on my behalf. Would rec Met with Kenny Snelgrove, was just looking and dreaming, he found the right truck for all my future needs and haggled the deal on my behalf. Would recommend him and Jimmy Britt dealership to anyone. More

Best customer service around; Shopped around in three different states looking for a specific vehicle. After some crappy experiences at other dealerships, we contacted Mrs. Angel. Shopped around in three different states looking for a specific vehicle. After some crappy experiences at other dealerships, we contacted Mrs. Angel. While they didn't have the specific color I wanted, she continued searching. We finally drove over 200 miles to visit, traded my 2014 Jeep Grand Cherokee, and left in a 2019 Jeep Grand Cherokee Limited X. Friendliest staff who went above and beyond for us. Best vehicle buying experience we've had and definitely worth the drive. Thank you for getting us exactly what we wanted and for the best price! More

My AC Hot cold baby..went in..they fixed it and it lasted a couple days...took it back and $2000. later I am finally cooling...they did help me out some..th Hot cold baby..went in..they fixed it and it lasted a couple days...took it back and $2000. later I am finally cooling...they did help me out some..they detailed my truck so it was nice and clean when I picked I TV up the second time.. More

Went searching for a used vehicle and left in brand new one Bumped into Angel looking for a used vehicle. Angel was great to work with. She was friendly and didn't stop at anything until we left in a brand new Bumped into Angel looking for a used vehicle. Angel was great to work with. She was friendly and didn't stop at anything until we left in a brand new 2019 Challenger. I would work with her again and have been recommending her to anyone looking for a car every since. She actually cares about her customers. More

Our salesperson Angel went above and beyond anything I could We were having a rough time, my car and my daughters car broke down at the same time. She reached out on fb and Angel replied. Angel picked my daughte We were having a rough time, my car and my daughters car broke down at the same time. She reached out on fb and Angel replied. Angel picked my daughter up and took her to the dealership. Afterwards she brought me home. Angel got my daughter approved and was drawing up the paper work, however another associate Mr Willie sold the car as the paperwork was being drawn up. Angel was as crushed as my daughter. This lady was named appropriately. She is truly an angel. If you had more employees like her no one would ever dread going to a dealership. ? More

Amazing Customer Experience There is only one dealership I recommend, and only one sales manager I will go to! Kenny Snelgrove at Jimmy Britt Chrysler in Dublin is the best there There is only one dealership I recommend, and only one sales manager I will go to! Kenny Snelgrove at Jimmy Britt Chrysler in Dublin is the best there is! He is friendly and honest! You wont get pushed to buy something you don't want! More

Was welcomed in with open arms and a friendly smile. The people that worked with me, went above and beyond to help me purchase my dream car. Thanks a lot guys, I'll never forget the way you all helped me The people that worked with me, went above and beyond to help me purchase my dream car. Thanks a lot guys, I'll never forget the way you all helped me when others said "No". More