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Joe Myers Ford

Houston, TX

4.8
2,734 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,734 reviews

January 13, 2021

Good experience with the Advisor, only complaint was there was the scent of diesel fuel on the floorboard after the filter, after the work completed More

by Harry.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jan 15, 2021 -

Joe Myers Ford responded

Thank you, Harry, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Dan Milom at 713-482-5411 or Dmilom@joemyersford.com and we will do our best to make this better.

Jan 15, 2021 -

Harry.watson responded

Thank you

January 12, 2021

Purchased my vehicle at Joe myers in Dec. 2016 and have been doing my vehicle maintenance since then. Highly recommend to purchase and get your vehicles serviced at Joe Myers More

by Damian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Johnson
Jan 14, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

January 09, 2021

Great service. Professional and efficient. Helpful and respectful. Everything was explained clearly. Price was good. Didn’t try and sell me things I didn’t need. Great experience. More

by DarianH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 11, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback!

January 06, 2021

Elaine did a great job and help push the repair to completion. She is really great at what she does for the dealership and cares for the customers. More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jan 07, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

January 06, 2021

Service dept was very nice and efficient. I liked the digital approval process for all repairs that you can line item approve or deny. Great experience. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Jan 07, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback!

January 06, 2021

Muy buena atención de Luis Acosta muy amable muy cordial. Y todo muy bien explicado. Desde que llegué hasta el otro día que fui x mi camioneta. More

by Sergio Centeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LUIS ACOSTA
Jan 08, 2021 -

Joe Myers Ford responded

Todos los días nos esforzamos por ser excelentes: las revisiones como la suya siempre son el objetivo. Gracias por tomarse el tiempo de su ocupado día para reconocernos.

January 06, 2021

Very profesional . i noticed that all the customers waiting were happy and very friendly.my car was fixed in short order. It was a recall Notice. More

by Mudcat1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aresevealo
Jan 08, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 05, 2021

First time visiting Joe Myers service for an inspection and was pleasantly surprised. Service rep. met me at my vehicle and stated he would put me in line with others but since I was only getting an inspec More

by rudy.j
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marcos Sanchez
Jan 06, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

January 05, 2021

Joe Myers Ford is the place to go for your vehicle maintenance. Fast Friendly Service! Elaine is on it every time! Highly Satisfied! I’ll be back! More

by Chris W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Jan 07, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

December 31, 2020

I had oil and minor check up. Service was efficient and courteous in all aspects. I was given full attention on my needs and showed interest in my situation. More

by Crossonmike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Jan 04, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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