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Joe Myers Ford

Houston, TX

4.8
2,724 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,724 reviews

August 27, 2020

Extremely pleased with service. Service person, Elaine Latham assured me my vehicle would be serviced with care and properly with highly trained technician's. She has great people skills and great sense More

by irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Aug 28, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

August 27, 2020

Staff was professional, stayed in contact with updates. I would recomend Joe Myers and their service department to my friends. Appreciate the mechanics knowledge and his discussing problems he observed. More

by kennethduggan779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helmet, Joe Courtney
Aug 28, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 26, 2020

Always friendly and helpful. Joe Courtney was always in contact with me and kept me informed. I would recommend this dealership to friends. See you next time. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Courtney, Tim Easterling
Aug 28, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

August 25, 2020

Elaine Latham is the best customer service agent! The cashier was very efficient . My overall experience has always been great, especially with Elaine’s help! More

by mccbartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Aug 27, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

Sep 14, 2022 -

mccbartman responded

My service was thorough and cost efficient. My service advisor Elaine kept me updated throughout the process. For the past 8 years Elaine has been outstanding to work with.

Sep 14, 2022 -

mccbartman responded

I highly recommend Joe Myers service department.

Jan 25, 2023 -

mccbartman responded

My recent service on my Ford Explorer was done completely, done well, and on time as promised. My Service Advisor, Elaine Latham, is a total rockstar!

August 24, 2020

Elain did an excellent job on my oil change at Joe Myers Ford she’s the best service writer out there.. five stars for Elain More

by bisharac71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Howard, Elaine Lathem
Aug 27, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 21, 2020

Elaine was great and she did a great job.Everything was Elaine was great and she did a great job. Everything was done very fast I was in and out very quickly. I will go back to Elaine the next time. More

by D1howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Howard
Aug 27, 2020 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 20, 2020

5 star on vehicle service .prompt, friendly, courteous, 1 delt with service department and cashier. Tech forgot to wipe off writing on window and Louis immediately wiped off himself. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Joe Courtney
Aug 27, 2020 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 20, 2020

Joe Myers service is superb in customer service and knowledge of vehicles. Leidy hidalgo is one of the best reps to help me with my car. More

by Yuhhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bosley, Elaine Lathem, Joe Courtney, Pedro Lopez, Alex Reyes, Pat Goldwait
Aug 27, 2020 -

Joe Myers Ford responded

Thank you for your positive review!

August 20, 2020

Great customer service, she was very helpful all the way till my vehicle was finished. She kept me with information that I needed to get my vehicle fast More

by Eludin64orellana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Aug 27, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

August 18, 2020

Drew was my service agent and checked everything I needed for my maintenance visit. He made sure I was not asking for service that had already been done on previous visits. Honest guy. More

by Randy Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew
Aug 19, 2020 -

Joe Myers Ford responded

Thank you for your positive feedback!

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