Joe Myers Ford
Houston, TX
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Excellent service received! Luis Acosta was my Rep and he was very informative, professional and personable. I rated the service five stars and it was well deserved! he was very informative, professional and personable. I rated the service five stars and it was well deserved! More
Work with Al Hall! You can thank me later. Great guy always keeping you in the loop.Super friendly and doesn’t have a salesperson personality. He literally will treat you like family. Al was always upfr always keeping you in the loop.Super friendly and doesn’t have a salesperson personality. He literally will treat you like family. Al was always upfront and straight to the point. He will do whatever it takes to get you in your dream vehicle. More
The whole operation needs a overhaul including the GM Pat . They put something in my Def tank. Joe Myers Ford is a place you don’t want to do business with. I purchased 2020 f250 brand new. Took my truck in . They put something in my Def tank. Joe Myers Ford is a place you don’t want to do business with. I purchased 2020 f250 brand new. Took my truck in to be serviced for maintenance (oil change). Everything went smoothly that day by my surprise. Fast forward the story. I’m driving and my check engine light pop on in my BRAND NEW F250 Easter weekend. Monday morning i took my truck back to joe Myers Ford. They kept my truck for a day and call me the next day to tell me that “I” put something other than def in my truck. At this point I’m livid because I know I didn’t put any def in my truck in 3 weeks. Fast forward I go up to joe Myers to inspect stuff myself because I own a trucking company and know the difference between def and Diesal. I requested to speak with the shop manager and he basically proceeded to blame me! So I made a decision to have them to drop the tank without knowing if I would be liable or not. We agreed that they would pull the tank the next day with ME so I could see for myself. I left, received a called maybe 2 hrs later from the shop. Shop sup proceed to tell me that they checked the paperwork and seen I just brought my truck in for (service) maintenance and one of our drivers put def fluid in your truck to top it off. At this point I’m livid again because not only did you accuse me of messing up truck but it was your service guys who did. I spoke with the general manager he insured me that he will give me a call back after he gathered details. I’m still waiting on this man to call me!! I then requested to trade my truck in for top value and put me in another truck. They tried to low ball me after messing up my brand new truck. Moral of the story go somewhere else. I have and attorney looking into the matter. My truck was down for a week and half a truck I make money with. You would think my loaner would’ve been a truck. Nope!! RUN!!!!! More
Great service and knowledge about the vehicle. Cory has been very helpful explaining all the functions and gadgets in the car. He is very knowledgeable about it Craig in finance has been very helpful m been very helpful explaining all the functions and gadgets in the car. He is very knowledgeable about it Craig in finance has been very helpful made us feel very comfortable with our purchase. More
Supreme customer service is all I have ever received at Supreme customer service is all I have ever received at Joe Myers Ford. I past quite a few dealerships on my way to Joe Myers because I get the tot Supreme customer service is all I have ever received at Joe Myers Ford. I past quite a few dealerships on my way to Joe Myers because I get the total package with these guys. Al Hall is my championship salesman, hands down the best guy doing what he does. Extremely knowledgeable and he can be reached long after the sale... It's definitely worth the trip... I have made it over 10 times myself. More
Very good.Excellent service, very good response time. Excellent customer involvement. What else do you want me to say.I really don’t have anything else to say. Excellent customer involvement. What else do you want me to say.I really don’t have anything else to say. More
Great customer service by Al Hall! Would definitely recommend him & we will use him again! And Josh in the finance department was very good to work with also! recommend him & we will use him again! And Josh in the finance department was very good to work with also! More
I recently purchased a used vehicle from here and had a wonderful experience. I worked with Toby Brown and he was friendly and courteous. I test drove vehicles till we found the right one. wonderful experience. I worked with Toby Brown and he was friendly and courteous. I test drove vehicles till we found the right one. More
Service was quick and efficient. Took care of wiring issue and a recall all on a weekend day. Best experience in a long time from any dealership! issue and a recall all on a weekend day. Best experience in a long time from any dealership! More