Joe Myers Ford
Houston, TX
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Honestly, Elaine made that one of the best dealer service experience I think I have ever had. Very professional, helpful, and amazing customer service! I will def be contacting her for any future service q experience I think I have ever had. Very professional, helpful, and amazing customer service! I will def be contacting her for any future service questions or appointments. More
Elaine is a gem! Keeps you informed on where your car is. Dealership is super clean and all the people I saw were extremely pleasant. Keeps you informed on where your car is. Dealership is super clean and all the people I saw were extremely pleasant. More
I have dealt with several different people at this dealership in the service department and sales. I have always had a great experience with them. I recommend them. dealership in the service department and sales. I have always had a great experience with them. I recommend them. More
The salesman weren’t pushy. The managers were honest and forthcoming about what they were able to help me with (financially) and what they could not. No hidden fees or charges The managers were honest and forthcoming about what they were able to help me with (financially) and what they could not. No hidden fees or charges, and no pushy extras that I expected to see from the dealer. I’d recommend Joe Myers ford More
Today was a good experience at the dealership. The service employees were nice and courteous and said hello. . I called for an appointment this morning on the phone and spoke with Greg. Greg was The service employees were nice and courteous and said hello. . I called for an appointment this morning on the phone and spoke with Greg. Greg was courteous and told me to bring the car to be serviced and that I was in the service system. Upon arrival in the service area someone from the dealership came and told me that someone would be with me to assist. Finally someone came and ask me for my keys. I went in and waited in the waiting area. I looked at all the new cars sitting near me. The new Bronco and the Pick Up were very nice. Wish I could get the pickup but not feasible for me at this time. The Bronco was a brown, bronze color and very sharp looking. .The time it took for the service was exactly given to me on arrival. Thanks for a good experience with Raudel Martinez, as my service advisor and his recommendations for checking what may be helpful for future services of my vehicle. More
Went in for an oil change, which went a lot quicker than expected. The service writer was very helpful and professional. The waiting room was comfortable and the complimentary coffee machine was a nice touc expected. The service writer was very helpful and professional. The waiting room was comfortable and the complimentary coffee machine was a nice touch. More