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Joe Myers Ford
Houston, TX
2,904 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,904 reviews
September 13, 2018
Poor customer service I have been taking my car there since 2014. The experience had been excellent until my last two contacts with them. I had an AC problem where one vent I have been taking my car there since 2014. The experience had been excellent until my last two contacts with them. I had an AC problem where one vent was blowing heat and the other cool air. I made an appointment to have my car serviced about two weeks ago. Dropped my car off at 8:30am and received absolutely no communication from the service advisor the entire day. We called several times and he finally heard from him about 5pm “ we were short staffed and didn’t to your car but we start on it 1st thing in the morning” The next day come and we still didn’t hear from him until we started calling around 1pm. He returned the call around 2 to tell us what was found and it should be ready in an hour. We arrived 2 hours latter and the car was not ready. Now 2 weeks latter my car is at JoeMyers right now for the same problem. Today the person I had an appointment with was not there. “ running late” . We were passed to someone who was nice, but attempted to pass us to the person who originally did nothing to help us. More
by Verjeff
Employees Worked With
Brett
September 13, 2018
Great service Service department answered all my questions / concerns. I was very happy with the results on the service that was provided by Mr Rudy Cruz. Thank you Service department answered all my questions / concerns. I was very happy with the results on the service that was provided by Mr Rudy Cruz. Thank you for all the help and taking care of my vehicle More
by Merikarv
Employees Worked With
Rudy Cruz
September 13, 2018
Third Ford purchased at Joe Meyers in 4 years Joe Meyers personnel all have been cooperative and helpful. This includes phone contact throughout the day and on day off. Unusual requests were agree Joe Meyers personnel all have been cooperative and helpful. This includes phone contact throughout the day and on day off. Unusual requests were agreed to promptly. I am more than pleased how my mustang has turned out. More
by Gomericus
Employees Worked With
Elaine Lathem, Pedro Lopez, Steve McCain, Caleb Nelson
September 12, 2018
Joshua Terry is..... EXCELLENT!!! By far the most exsquisite example of a Professional Sales Person. I Love Joe Myers Ford. Customer for life. Josh Terry...you is the man! By far the most exsquisite example of a Professional Sales Person. I Love Joe Myers Ford. Customer for life. Josh Terry...you is the man! More
by J.T.
Employees Worked With
Joshua Terry
September 11, 2018
Great Experience Brandon was a great salesman to work with. Eliminated all of the typical BS that can be involved with buying a new vehicle sometimes. Ask for Brandon Brandon was a great salesman to work with. Eliminated all of the typical BS that can be involved with buying a new vehicle sometimes. Ask for Brandon Lemay if your lookin for an upfront, honest guy! More
by Cshanereid
Employees Worked With
Brandon LeMay
September 10, 2018
New car sales I have been a customer of mr. dan Howard for the last 20 years I have never had any problems at all with dan. He runs his progress smoothly. I have been a customer of mr. dan Howard for the last 20 years I have never had any problems at all with dan. He runs his progress smoothly. More
by Ray Lavergne 1
Employees Worked With
Craig Bosley, Dan Howard
September 08, 2018
Good service Good price great deal and good sales men would recommend this dealer to anyone looking for a a new car or a used car n Good price great deal and good sales men would recommend this dealer to anyone looking for a a new car or a used car n More
by Fredo1
Employees Worked With
Brandon lemay, Giao Nguyen
September 08, 2018
Terrible service Went to get a basic oil change done. Scheduled appointment and all per there procedures still ended up waiting over 3 hours to get it done. Meanwhile Went to get a basic oil change done. Scheduled appointment and all per there procedures still ended up waiting over 3 hours to get it done. Meanwhile a drive in with no appointment comes and goes before me. (Weeks later) Come back with another car tried to set up appointment but was a month leadtime for a basic oil change. Told they don’t except walk-ins but while I was leaving another person walks up and tells him I need an oil change but I don’t have an appointment. Was asked if he bought the car there (as why should that make a difference) and said yes and got him started right away. 3 months later asked about some recalls on my vehicle and how to go about getting them fixed. Couldn’t answer any of my questions and kept telling me to go to the dealership that I bought the car from. (Moved from out of state not possible) Though I hadn’t had a chance to buy a car from them the way I was treated in the service department precludes any further dealings with joe Myers ford from here on out. I urge you to make a little bit further drive and go somewhere else. You will thank me later. The whole company is a joke. More
by Luke1230
Employees Worked With
Elaine Lathem, Gerald Toloudis, Joe Courtney
September 08, 2018
Overall Good Experience This was my first time purchasing a car. The sales rep, Michael Fortier, has helped me from the beginning when I reached out over a month ago. I didn’ This was my first time purchasing a car. The sales rep, Michael Fortier, has helped me from the beginning when I reached out over a month ago. I didn’t know anything about purchasing a car so my Mother helped out with the process. Her and Mike talked and discussed what was best for my budget. Once we got there we, the process took a while but that’s to be expected. I didn’t care too much for the haggling part but my mother took care of that part for me. I felt the financial team could’ve been more like humans instead of sharks. However, my overall experience was good because Mike was so great, undersatanding and such a gentleman. More
by Temp007
Employees Worked With
Adam Nguyen, Michael Fortier
September 07, 2018
Thomas Rancich made us feel part of the family! We bought two vehicles from Joe Myers Ford back at the end of July and we are very happy with our experience! We were lucky enough to get to work with We bought two vehicles from Joe Myers Ford back at the end of July and we are very happy with our experience! We were lucky enough to get to work with Thomas Rancich, who was an absolute delight. He was very friendly and outgoing and kept us and our children entertained throughout the entire experience. I know it sounds corny but we really felt like we were part of the family when we left. I highly recommend Thomas Rancich and Joe Myers Ford if you're in the market! I know we'll be back when it's time. More
by Debbie & Adan Santos
Employees Worked With
Thomas Rancich
