Joe Myers Ford
Houston, TX
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Great customer service today . Mintrell was polite and helpful too. Took care of my vehicle and walked me to the cashier and out to my vehicle Mintrell was polite and helpful too. Took care of my vehicle and walked me to the cashier and out to my vehicle More
Wonderful experience from start to finish. Hailey was awesome to work with - she was very knowledgeable & very easy to work with. The car buying process can often be overwhelming and intimidat Hailey was awesome to work with - she was very knowledgeable & very easy to work with. The car buying process can often be overwhelming and intimidating but Hailey made it a seamless and efficient process. Joe Myers Ford was just all around great. Before placing an order for my vehicle at Joe Myers, I had been to another Ford dealer and I'm so glad I ended up at Joe Myers because it was such a great experience compared to the experience I had at the other dealer. More
Juan, the service advisor, was great and kept me posted for my truck. He even asked what my balance was on Ford Pass, which I forgot about. Service was paid for 100%. for my truck. He even asked what my balance was on Ford Pass, which I forgot about. Service was paid for 100%. More
The service advisor try but the actual work from the techs in the shop is not very good. I think they're not very knowledgeable on what needs to be done or they are milking the system. I believe they ne techs in the shop is not very good. I think they're not very knowledgeable on what needs to be done or they are milking the system. I believe they need training and the actual service manager was not very helpful on trying to resolve issues until it had to be escalated More
Long time customer! Always happy with the service! From the body shop to the sales department. Service department is as good as it gets Always happy with the service! From the body shop to the sales department. Service department is as good as it gets More
I took my car in for a recall and wanted a transmission service along with key fob program problem. Chris Murz worked with me to get all the the work done the same day. When I picked up the car my origina service along with key fob program problem. Chris Murz worked with me to get all the the work done the same day. When I picked up the car my original key fob no longer worked. Chris told me to come back and he then helped me resolve that issue as well. More
Joe Myers was very fast and efficient. I dropped my car off in the morning and the service was complete within a couple hours and was able to return and pick it up same day I dropped my car off in the morning and the service was complete within a couple hours and was able to return and pick it up same day More