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Joe Myers Ford

Houston, TX

4.8
2,727 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,727 reviews

April 13, 2023

Excellent service writer attention and status updates and dealership attention when promised delivery date missed More

by Stanmason5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Rodriguez
Apr 13, 2023 -

Stanmason5 responded

My car was not quite ready when I had to pick it up for my wife to leave town due to the original mechanic have to be out one day. Deanna worked with her service manager and got me a loaner car. I got the car and it still had a lingering issue but I had to leave town for a couple of days. Again, Deanna and the service manager provided me a loaner car for the weekend. She kept me updated on the progress several times a day through text. When I returned the car was ready and is completely fixed. I have used this dealership for 20 years and this is the most responsive I have every seen them, even though I have not been dissatisfied with their performance in the past either.

Apr 17, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 12, 2023

I was greeted quickly on arrival. I was kept informed throughout the visit. The facility was nice. More

by marvinandrew.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Lathem
Apr 17, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 12, 2023

Friendly staff. Have bought our last vehicles from them. Very easy to eork with. Finance department was an eady process. More

by Jrgrimmett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
Apr 17, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 10, 2023

Best experience from start to finish Carlo Danjoy and Devin peoples are the best answered all my question More

by Monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Danjoy, Devin Peoples
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 10, 2023

Truck was ready for p/u as promised had replaced most of the fuel they used while doing extended test driving to assure engine light was not going to come back on...have put about an additional 75 miles and More

by Kellys Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Theriot
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 08, 2023

They are Awesome they found the truck I could not find in Louisiana. Hailey took the time to show us all the features and connext my phone and setup Ford Pass and android play. Thanks Again Hailey More

by ARumney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Dippel
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 06, 2023

Outstanding Performance we we’re In a room full of knowledgeable, and professional employees and highly a asset to Joe Meyer staff. More

by odorrance1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walks Issa, Andrew Manelis
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 06, 2023

Great service. Handled all requests timely. Car ready as promised. Technician kept me fully appraised of what was going on. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Soto
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your five-star review!

April 04, 2023

Good customer service; efficient service time; wish there were more service specials; pricing for services were fair; shop fees seem a bit steep or have increased a lot because of inflation and add more than More

by WP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Weeks
Apr 10, 2023 -

Joe Myers Ford responded

Thank you for your review!

April 03, 2023

She has co operative and focus on customer requirements Helpful and resolve issue on timely manner More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Dippel
Apr 04, 2023 -

Joe Myers Ford responded

Thank you for your review!

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