Joe Myers Ford
Houston, TX
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Found the vehicle I wanted on their web site and made contact. Josh Potts responded and from there the transaction went very smooth no high pressure! Mark Harris did a great job showing me all the fea contact. Josh Potts responded and from there the transaction went very smooth no high pressure! Mark Harris did a great job showing me all the features of the new F 150 King Ranch. More
Great experience when buying @ Joe Myers Ford. Glen Francis is excellent to work with and he shall keep my buisness in any future Ford purchases. Only have two complaints as far as service goes, howeve Francis is excellent to work with and he shall keep my buisness in any future Ford purchases. Only have two complaints as far as service goes, however they are slowly being addressed. The headliner in our new Expedition rattles and a new one is on order. The tires on the new Expedition need to be balanced as they were "flat spotted" from sitting on the lot. Service claims they drove the vehicle and didn't notice the vibration. However, the vibration is there and as a repeat customer (4th time buyer @ Joe Myers Ford) the service dept. should either replace the tires or at minimum balance them. At a cost of $40K+, a new vehicle should be very smooth and very quiet. I am scheduled to bring the Expedition back in (2nd time) on Tuesday November 19, 2013 at 0700. Service will replace the headliner at that time and I fully expect them to address the tire issue. If at that time the tire issue persist, I will then file a claim with Ford. Thank you. More
Wonderful experience, great staff. Thanks Greg Lagrimanta for all your help. Janete Felicia in finance was also wonderfuI would highly recommend this dealership to others. for all your help. Janete Felicia in finance was also wonderfuI would highly recommend this dealership to others. More
Sales experience was very posiitve from start to finish. I was able to select the vehicle I wanted and complete the transaction with minimal disruptions. The finance department was very professional and kno I was able to select the vehicle I wanted and complete the transaction with minimal disruptions. The finance department was very professional and knowledgable. I found the entire sales process to be very efficient and customer friendly. I would recommend the dealership to friends and family. More
We were pleasantly surprised by our experience at Joe Myers. My previous car purchases have been very much a hassle which is what I expected when I visited Joe Myers. However, my expectations were shat Myers. My previous car purchases have been very much a hassle which is what I expected when I visited Joe Myers. However, my expectations were shattered as this was the best car buying experience I have ever had. This was my 5th car purchase and far and away the easiest and without frustration. Thank you Wayne Depenbrock! More
Glen & Robert did an excellent job of providing us with the information about the vehicle that we needed to make our purchase. Chris helped us look up trailer ratings that we were concerned about. J with the information about the vehicle that we needed to make our purchase. Chris helped us look up trailer ratings that we were concerned about. Janete made our closing go smoothly. More
We had narrowed our search down to a couple of choices. Jimes helped us to see the right vehicle for our present and future needs. He was helpful in getting us to our new vehicle. Jean made sure we were w Jimes helped us to see the right vehicle for our present and future needs. He was helpful in getting us to our new vehicle. Jean made sure we were were throughwith the last details. Thank you. More
Truly one of the best car buying experiences I've had in recent years. Robert was helpful and worked with me to get me into the vehicle I was looking for. I'd recommend this dealership and salesman to in recent years. Robert was helpful and worked with me to get me into the vehicle I was looking for. I'd recommend this dealership and salesman to anyone. More
As I stated before we were astounded at how the dealership had turned around. I found the vehicle I wanted and was purchasing through the USAA purchasing program. I knew the price of the vehicle b dealership had turned around. I found the vehicle I wanted and was purchasing through the USAA purchasing program. I knew the price of the vehicle before arriving at the dealership, so that was not an issue. However, we were trading my wifes Volvo C-70 and the trade is almost always an issue. After a little hagling we arrived at a equitable price and concluded the deal. Having looked at new vehicles at Joe Myers Ford in years past we were pleased that things had changed, what seems like 180 degrees. Treating customers with respect and professional service makes all the difference. Thanks again. More
After visiting 3 other dealerships. We decided to go to Joe myers based off the radio advertisement. They were offering an end of year model discount. We were greeted by Robbie and shown the vehicle we ask Joe myers based off the radio advertisement. They were offering an end of year model discount. We were greeted by Robbie and shown the vehicle we asked for over the phone. He was very professional and well informed with the dealerships inventory. There was no haggling over price. The end of year special was true. They also gave us fair trade in value. I would highly recommend Robbie and Joe myers Ford. The over all atmosphere was professional and first class. We were in and out the door with a new car in a couple hours.. Didn't take all day like other dealerships.. Thanks Robbie! More