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Joe Myers Ford

Houston, TX

4.8
3,153 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,153 reviews

August 29, 2025

It was my first experience with Ford dealer It was Excellent service in a Timely manner Person at the front desk was Very cooperative More

by NKhan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 29, 2025 -

NKhan1 responded

very efficient Great customer service

August 29, 2025

Service was prompt, job well done. Luis was pleasant and communicated everything precisely. Overall the experience was outstanding 5 ⭐️'s More

by bobince62
Workmanship
Recommend Dealer
Yes
Employees Worked With
Luis Morado?
Aug 29, 2025 -

bobince62 responded

Good job!

August 28, 2025

I made an appointment at 3:30 pm, arrived at 2:30 pm. Travis was an amazing customer service, fixed everything for me to get the best customer experience at that place. Everything turned just excellent More

by Josefa_manzanares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 16, 2025 -

Joe Myers Ford responded

We deeply cherish your wonderful feedback about your visit. We are thrilled to hear that you had an excellent experience from start to finish. It sounds like arriving early for your appointment worked out perfectly, and we are so pleased that our team was able to provide you with amazing customer service. Your satisfaction means everything to us, and we truly appreciate you taking the time to share how everything turned out excellent during your visit. Thank you for choosing us and for your trust in our service.

August 27, 2025

I have bought multiple company trucks here because they are close and Fleet department always took care of me. We bought our 1st truck from them in mid 90s. This time I Came to them with a pre-approval More

by F450
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton, Reese
Sep 11, 2025 -

Joe Myers Ford responded

We value your input and understand your frustration. Your concerns about our practices are important to us, and we take this feedback seriously. We are sorry to hear that you feel this way. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com so we can discuss this matter further and work toward a resolution.

August 26, 2025

They were kind and quick with customer service, kept me up to date with my car so I could be informed. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Faulkner
Sep 11, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience with us, Chris. We are thrilled to hear that our team provided you with excellent customer service and kept you well-informed throughout the process. Your satisfaction means everything to us at Joe Myers Ford, and we truly appreciate you taking the time to recognize our commitment to treating customers with care and keeping clear communication. We look forward to serving you again in the future.

August 26, 2025

Joe Courtney with Joe Meyers Ford comes thru again exceptional service and always takes care of the customer! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Sep 11, 2025 -

Joe Myers Ford responded

We are thrilled to hear about your wonderful experience with our team! It's fantastic to know that you received exceptional service and felt truly taken care of as our customer. Your recognition of the outstanding support you received means so much to us at Joe Myers Ford. We're grateful for customers like you and we look forward to continuing to provide you with the same high level of service in the future.

August 25, 2025

I am not happy at all. You tried to charge me for something that you didn't even do. My husband opened the hood of my car and there was oil all over the motor and when I op More

by D. Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure his name.
Sep 11, 2025 -

Joe Myers Ford responded

We take your feedback seriously and understand your frustration. We are sorry to hear that you feel this way about your recent visit. Your experience does not meet the standards we strive for. We value your concerns and want to discuss this further. Please contact our Service Director, Aubrey Cook, at Acook@joemyersford.com so we can discuss your situation and work toward a resolution.

August 25, 2025

Everyone is very helpful and friendly! Very satisfied with the customer service & experience I have had so far. More

by cmolaird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley & Josh
Sep 11, 2025 -

Joe Myers Ford responded

We are glad to hear about your positive experience with our team! Your feedback about our helpful and friendly staff means so much to us. It's wonderful to know that you've been satisfied with the customer service you've received. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service at Joe Myers Ford.

August 21, 2025

BJ The service advisor was very professional and straightforward and communicated well. He did not push and did exactly what I asked him to do. More

by Art Adame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Sep 05, 2025 -

Joe Myers Ford responded

We are privileged to hear about your positive experience with our service team. Your feedback about receiving professional and straightforward communication means a great deal to us at Joe Myers Ford. We truly appreciate that you felt comfortable throughout the process and that our team listened to your specific needs without any pressure. It's wonderful to know that we were able to deliver exactly what you requested. Thank you for taking the time to share your experience with us.

August 19, 2025

Oil change was a success. Wait time wasn’t bad at all. I have no issues or complaints. More

by ligehi33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Sep 02, 2025 -

Joe Myers Ford responded

Thank you for taking the time to share your positive experience with our service team. We are delighted to hear that your oil change went smoothly and that the wait time met your expectations. Your satisfaction with the entire process means a great deal to us at Joe Myers Ford. We appreciate customers like you who take the time to share their feedback, and we look forward to continuing to provide you with reliable automotive service in the future.