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Joe Myers Ford

Houston, TX

4.8
2,737 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,737 reviews

April 02, 2024

Very good service and very nice people to work with specially Luis machado my service advisor More

by Yayakeke123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
Apr 03, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're delighted to hear you had very good service and enjoyed working with our team, especially Luis Machado. We'll be sure to pass your kind words on to Luis – he'll be thrilled to hear he made such a positive impression.

March 31, 2024

Very clean and professional. Mid level management was very helpful in meeting our need’s. Happy with buying experience More

by mfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judilson Tomas Geovani Diaz
Apr 02, 2024 -

Joe Myers Ford responded

We're so glad to hear you had a happy buying experience at our dealership! Thank you for mentioning how clean and professional our environment is, and especially for recognizing the helpfulness of our mid-level management. We'll be sure to pass your kind words on to them! Welcome to the Joe Myers Ford family!

March 30, 2024

Dealership provides excellent service and has no problem with special requests. Keeps me updated on status of the service work. More

by Cray31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
Apr 01, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave this fantastic review! We are thrilled to hear that you consistently experience excellent service and appreciate our flexibility with special requests. Keeping you informed throughout the service process is also a priority for us, so we're happy to hear you recognize that. Our goal is to exceed expectations by providing exceptional service that goes beyond the ordinary. We're delighted to hear we achieved that for you! We understand that sometimes there are specific needs or requests. We're happy to hear our team was able to accommodate yours, and will continue to strive to be flexible whenever possible. Transparency and clear communication are essential for building trust with our customers. We're glad you appreciate being kept up-to-date on the status of your service work. Thank you again for choosing Joe Myers Ford and for recognizing the exceptional service we provide. We look forward to seeing you again soon!

March 30, 2024

Dan and Josh were very helpful and answered all my questions concerning the purchase and the extended warranty. More

by chiefmac1966@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard and Josh in Finance.
Apr 01, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave this review! We're thrilled to hear that Dan and Josh were helpful and informative throughout your car-buying experience. We'll be sure to pass your kind words on to Dan and Josh. Knowing they were able to answer all your questions about the purchase and the extended warranty is fantastic! A well-informed customer is a happy customer. Dan and Josh's helpfulness demonstrates our commitment to providing an attentive and informative sales experience. Our goal is to ensure you have all the information you need to make a confident decision. We appreciate you mentioning that they answered all your questions. At Joe Myers Ford, we encourage you to ask questions! No question is too big or too small. Thank you again for choosing Joe Myers Ford. We look forward to seeing you again soon!

March 25, 2024

Chris was professional and personal and make the process painless. Kept me informed of every process or delay. More

by Larfields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 27, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We're thrilled to hear that Chris made your service experience painless and kept you informed throughout the process. Professionalism with a personal touch is exactly what we aim for at Joe Myers Ford, and it sounds like Chris delivered! We'll be sure to pass your kind words on to him. It will definitely make his day to know he exceeded your expectations. Thank you again for choosing us! We look forward to seeing you again soon.

March 24, 2024

Joe Myers Ford understands that time is of the essence for customers that depend on their vehicles and their philosophy is to make sure that they are always taken care. More

by gbaumanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Mar 26, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review! We truly appreciate you recognizing that we understand the importance of your time. Ensuring our customers can get back on the road quickly is a core part of our philosophy, and we're thrilled to hear we delivered on that for you. We look forward to taking care of you again in the future!

March 22, 2024

Great customer service from the service advisor and kept me updated on vehicle status. Completed in the estimated time. More

by Cray31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
Mar 25, 2024 -

Joe Myers Ford responded

We're so happy to hear you were happy with the service! Keeping you informed and completing the work efficiently are important to us. Thank you for choosing Joe Myers Ford!

March 22, 2024

Elaine took very well care of the process to get my truck inspection. Very well pleased next step is a new truck. More

by ERIC M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celab Ortega
Mar 25, 2024 -

Joe Myers Ford responded

We're thrilled to hear you had a positive experience with Elaine! Thank you for recognizing how well she took care of your truck inspection. We strive to provide exceptional service, and it sounds like Elaine achieved that for you. We're also happy to hear you're considering a new truck! When you're ready to take the next step, our sales team is here to help you find the perfect vehicle.

March 21, 2024

Excellent service with the seller, I feel very comfortable and safe at the time of purchase More

by andyp2131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 22, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! At Joe Myers Ford, we prioritize creating a trusting and welcoming environment for our customers. We appreciate your business and look forward to serving you again in the future.

March 20, 2024

Customer service was excellent and service technician took great care of getting my wife’s vehicle serviced and Safety inspected. More

by chiefmac1966@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Mar 21, 2024 -

Joe Myers Ford responded

On behalf of the entire team at Joe Myers Ford, thank you for the fantastic review! We're thrilled to hear that our customer service was excellent and that our service technician took great care of your wife's vehicle during its service and safety inspection. We take pride in making sure every customer has a positive experience, and it means a lot to know we achieved that for you and your wife. Please pass on our thanks to her as well! We look forward to seeing you both again soon.

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