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Joe Myers Ford

Houston, TX

4.8
3,092 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,092 reviews

April 11, 2025

Luis Acosta is an Amazing, patient, knowledgeable service advisor. He does an Awesome job always. I moved to another area of town which is over 40 minutes away but I prefer coming to this dealership to get More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Apr 14, 2025 -

Joe Myers Ford responded

That's wonderful to hear! We're truly pleased that Luis Acosta has consistently provided you with such exceptional service. It's fantastic that his patience, knowledge, and dedication have made such a positive impression, even leading you to travel a significant distance for your vehicle's service. We deeply value your loyalty and appreciate you taking the time to highlight Luis's outstanding work. We'll be sure to pass along your kind words to him and the team. Thank you for sharing your positive experience!

April 09, 2025

Seamless drop off and pick up but not sure why it takes a week for only 2 hours worth of work to be completed. I would like it more if they were able to work on my truck same day or at least do a diagnostic More

by regrhcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 10, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that the drop-off and pick-up process was seamless for you. We understand your concern about the timeline and how important it is to have a quicker turnaround. We’re always working to improve efficiency, and your suggestion to complete a diagnostic first and then order the necessary parts is something we’ll definitely take into consideration for future service. We appreciate your patience and hope to provide an even more streamlined experience next time!

April 07, 2025

Pam found the needed part and it worked after fixing the obvious issue before now. More

by J pub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
Apr 08, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're so glad to hear that Pam was able to find the needed part and resolve the issue for you. It's great to know everything is working properly now. If you need any further assistance in the future, please don’t hesitate to reach out!

April 06, 2025

Great customer service. Aaron helped me out on a bed cover I purchased from a aftermarket store. I could not get my Power tailgate to come up and lock because of the bed co More

by kevin.kiel91kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Aaron was able to help you with the bed cover issue and get everything sorted out. It’s great to know he’s also assisting with your leveling kit project for your 2025 Ford F150. We appreciate your continued trust and look forward to seeing you on the 19th for the next step in your truck’s upgrade! If you need anything else, feel free to reach out!

April 05, 2025

Easy access to our house. Nice and clean location. Also Kevin in service was great More

by Logan.ellard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're so glad to hear that our location was convenient and that you had a great experience with Kevin in service. We truly appreciate your feedback and hope to continue serving you in the future!

April 05, 2025

Joe Meyers service is efficient and caring towards their customers. I had a situation with my starter basically frying at 7300 miles. I’m pissed to be honest, with Ford, but I have confidence in the repair More

by Christine.carr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience with us. We understand your frustration with the situation, but we’re glad to hear that our service team was able to provide you with the confidence and care you deserve. We always aim to ensure our customers feel taken care of, and we appreciate you trusting us with your vehicle repair. If you have any further questions or concerns, feel free to reach out!

April 04, 2025

Exceptional customer service from Travis! He made sure he did everything possible to get my car back on same day. More

by DJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 07, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! It’s fantastic to hear that Travis provided exceptional customer service and went the extra mile to get your car back to you the same day. That kind of dedication and effort is exactly what we aim for, and we’re glad it made a difference during your visit. We appreciate your feedback and look forward to being here whenever you need us.

April 03, 2025

From the moment I walked in Joe Myers Ford until I left was the best experience I have had at a dealership!! More

by jentwinb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for your fantastic review! We're so happy to hear that your experience at Joe Myers Ford was the best you’ve had at a dealership. We truly appreciate your feedback and are thrilled that we could make your visit a positive one. We look forward to assisting you again in the future!

April 02, 2025

Customer service at the dealership was very courteous and polite. They called me to give me updates about my recall repairs. More

by ayoola6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Rangel, Medina Hector
Apr 04, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We’re glad to hear that our team provided courteous service and kept you informed throughout the recall repair process. We appreciate your feedback and look forward to assisting you again in the future!

April 01, 2025

Preliminary deal reached over the phone, straight forward experience without surprises in person. Very professional More

by Wt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Andrade
Apr 03, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're glad to hear that your deal process was straightforward and professional, and that there were no surprises when you arrived. We strive to make every step as seamless as possible for our customers, and we appreciate your feedback!

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