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Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
3,080 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,080 reviews

March 27, 2025

Poor customer service with Jasmine. Gave me a cracked and dirty car with flies inside the vehicle. More

by Orjiezy85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adriana
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Mar 28, 2025 -

Joe Myers Ford responded

We are sorry to hear that you are not satisfied with your recent experience. We take feedback like yours seriously and would like the opportunity to address your concerns. Please contact Samantha Leon, our Customer Relations Manager, at 713-482-5233 or via email at Sleon@joemyersford.com. She will be happy to assist you and work to resolve the issue.

March 27, 2025

Last year I posted a 1-star review but today I had amazing service from Luis, taking this review from 1 stars to 5 stars. Last year it was incredibly difficult to get someone to acknowledge me in the More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 31, 2025 -

Joe Myers Ford responded

We are so happy to see such a positive change in your experience. It's wonderful that Luis provided you with exceptional service, and we truly appreciate you taking the time to update your previous review. We're thrilled that the early morning greeting, the Uber ride, and the detailed online inspection report with photos, exceeded your expectations. We are very glad that we were able to provide you with the best Ford service experience that you have ever had. We will be sure to pass along your praise to Luis. Thank you for your feedback, and we look forward to serving you again.

March 26, 2025

Our car salesman Johnathan made our truck buying experience great!! We recommend Joe Myers Ford More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Johnathan Whiting
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Mar 27, 2025 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're glad to hear that Johnathan made your truck buying process enjoyable. We appreciate your recommendation and look forward to serving you again!

March 24, 2025

Sales person was awesome and did a great job getting me the deal I wanted. Finance agent did an amazing job getting my paperwork ready for me when promised and I literally spent 3 minutes signing the last More

by Dhunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Tran in sales and Adrianna in finance. Both were very professional and amazing at their job
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Mar 25, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're so glad to hear that your salesperson worked hard to get you the deal you wanted, and that the finance team made the process smooth and efficient. It’s great to know everything went so quickly, and you were able to drive off in your new truck with ease. We appreciate your feedback and hope you enjoy your new ride! Let us know if you need anything in the future.

March 21, 2025

Great service Adviser, Fantastic Service. All work completed as requested on time. I highly recommend Joe Meyers More

by larrypeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
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Mar 24, 2025 -

Joe Myers Ford responded

Thank you for your recommendation! We're glad to hear you had a fantastic experience with our service team and that everything was completed on time. We appreciate your support and look forward to serving you again in the future!

March 20, 2025

Express oil change worked as expected. And recommendations from service writer were logical. When refused, there was no pressure. Just a thank you! More

by johnd.polk37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown.
Report | Print
Mar 24, 2025 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that your express oil change went smoothly and that the recommendations from our service writer were helpful. We believe in providing a pressure-free experience and appreciate your positive comments. We look forward to serving you again in the future!

March 19, 2025

The entire service team provided exceptional service. . Awesome Job, my expectations were met and exceeded!! I’ll definitely recommend Joe Myers Ford to my family and friends. More

by rlortiz8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire team
Report | Print
Mar 20, 2025 -

Joe Myers Ford responded

Thank you for the fantastic review! We're so glad to hear that our service team exceeded your expectations. It's great to know that you had such a positive experience with us. Your recommendation means a lot, and we can’t wait to welcome you, your family, and friends back in the future!

March 17, 2025

They were wiling to negotiate, efficient in the finance department and our salesman very nice. More

by Mmw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reece Walker
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Mar 18, 2025 -

Joe Myers Ford responded

Thank you for sharing your experience! We're glad to hear that you had a smooth and efficient process, from negotiations to financing. It’s great to know that your salesman was able to make your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

March 17, 2025

Mr Rick Rawlins my ford advisor are an excellent person and very professional, I take my vehicle for a transmission flush and last of one hour the job was done. Thank You! Joe Myers Ford . More

by juanmartinez0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Rawlins
Report | Print
Mar 19, 2025 -

Joe Myers Ford responded

Thank you for your kind words, Joe! We're thrilled to hear that Rick Rawlins provided you with excellent service and that your transmission flush was completed so efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

March 17, 2025

Lied to, treated like crap, employees have way too many side conversations to even acknowledge customers. Worst customer service I have ever had to deal with.. Will not ever recommend to anyone either in o More

by Cara Cardona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reece
Report | Print
Mar 17, 2025 -

Cara Cardona responded

Call me, I sent an email to Ryan and no response.

Mar 20, 2025 -

Joe Myers Ford responded

We are sorry to hear that you feel we did not meet your expectations. This is not the level of service we strive to provide. We would like to address your concerns directly and work towards a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or via email at Sleon@joemyersford.com. We appreciate the opportunity to make this right.

Mar 20, 2025 -

Cara Cardona responded

Me respond??! No, how about yall reach out to me. Y’all are the ones with crap service. I wrote a check and paid in full $38,000 and you can’t even reach out and you want me to do it??? You are nuts!!!

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