Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Rizza Acura
Orland Park, IL
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,110 reviews
August 15, 2020
Came in for an oil change - which has always been great. But this time I noticed that there is a charge for 2.50 for a technology fee. Why are you charging customers a technology fee? Bad enough the an But this time I noticed that there is a charge for 2.50 for a technology fee. Why are you charging customers a technology fee? Bad enough the an oil change is $70.37 More
by LMSTAPNEK
Verified Customer
August 15, 2020
Best service ever, would recommend Rizza Acura to all my family and friends. My vehicle was washed and dried. The service department was very clean and well organized family and friends. My vehicle was washed and dried. The service department was very clean and well organized More
by Momo
August 14, 2020
I needed an oil change and I called ahead of time because of Covid, I figured things would obviously be different. When I called the guy on the phone was really nice and then once I got there, as usual every of Covid, I figured things would obviously be different. When I called the guy on the phone was really nice and then once I got there, as usual everyone in the service department were friendly and helpful. Really the only thing that changed was we have to wear a mask now. I’ve been to several different businesses since Covid and the employees at Acura are by far the most “go with the flow, new normal More
by BRYAN1164
Employees Worked With
August 14, 2020
Great service. Very easy experience. No attempt of trying to up sell. Don’t know why I am required to have twenty five words. Painful. to up sell. Don’t know why I am required to have twenty five words. Painful. More
by ANDREWRANDLE
Employees Worked With
August 13, 2020
Good approach to the customers. Employees did a great job Appreciate all the employees at service department for the great service. Please was very clean and safe Appreciate all the employees at service department for the great service. Please was very clean and safe More
by Review
August 13, 2020
Fantastic Customer Service. Helpful, knowledgeable and always on time. Called with update and fully explained next steps. Offered to wash and vacuum the car. Great service always on time. Called with update and fully explained next steps. Offered to wash and vacuum the car. Great service More
by TONYPAL13
Employees Worked With
August 13, 2020
I love this dealership! The professionalism is astounding. The service department is very knowledgeable and super courteous. They have always made my experience pleasant with every service visit. astounding. The service department is very knowledgeable and super courteous. They have always made my experience pleasant with every service visit. More
by PAMMYJ16
August 13, 2020
As always very efficient and fast. All discounts were offered to me as well as a complete assessment of what was needed Very satisfied with them offered to me as well as a complete assessment of what was needed Very satisfied with them More
by DRQRX
Employees Worked With
Kylie in service. 5 star
August 13, 2020
Ted’s the best! He does a great job servicing my vehicle, making it seem like I’m driving a brand new car each time I’m on the road! making it seem like I’m driving a brand new car each time I’m on the road! More
by Mjh1184
Employees Worked With
August 12, 2020
As always, my salesperson Denise Maniakouras took care of my during a pandemic! She did preparation for my appointment so I did not have long to wait my during a pandemic! She did preparation for my appointment so I did not have long to wait More
by BROWNPOODLE1
Employees Worked With
Denise Manikouras, Omar Hammad
