Back

Joe Rizza Acura

Orland Park, IL

4.6
2,107 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Contact Dealership

8150 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,107 reviews

February 28, 2014

This dealership has the most friendly and helpful staff, very hospitable. I purchased the vehicle I wanted at a very great price, and would recommend Penny and Paul to anyone. More

by andriellecap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Penny Nomikos, Paul Kay
Mar 03, 2014 -

Joe Rizza Acura responded

Thanks so much for this great review and congratulations on your new vehicle! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best Regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 24, 2014

Acura Care would not authorize replacing the rear springs on my 2009 MDX claiming that that the sagging springs (at 62,00 miles) was from normal wear & tear and therefore were not covered. Since I am a good More

by chuckmdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Feb 25, 2014 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Joe Rizza experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 15, 2014

The service I received at Joe Rizza Acura was excellent. From the moment I arrived, I was quickly met by Chris Kaller and he had all my information in the computer and he listened as well as checked my vehi More

by tammisue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlotte Guinta
Feb 26, 2014 -

Joe Rizza Acura responded

I am thrilled to read this excellent feedback regarding your experience with our service center! Thanks for taking the time to share this review and rating. We understand that having your car serviced can be stressful, therefore we strive to create a stress-free and welcoming environment for every customer. It is rewarding to hear when our team is working toward this goal. We appreciate your continued business and look forward to seeing you for any of your future needs! Best, Linda Tew - Marketing Director - ltew@rizzacars.com

February 11, 2014

Outstanding customer service from start to finish. From inquiring via email to driving off the lot in my new 2014 Acura MDX ADVANCE. Love it More

by mboriqua69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Heintz, Ahmad Aburas
Feb 26, 2014 -

Joe Rizza Acura responded

I appreciate your kind words. Thanks for sharing this excellent review and star rating! Our team will be pleased to hear that they provided you with a pleasant experience from start to finish. Congratulations on your new Acura! I hope you are enjoying it so far and look forward to seeing you back for anything else you may need. Best, Linda Tew - Marketing Director - ltew@rizzacars.com

February 10, 2014

My wife and I have been Volvo purchasers/owners for over 25 years. We were treated very well at the Volvo dealership, where we knew the owner. The Professional Service we received at Joe Rizza Acura, from t More

by jonathanzap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Granger and Otis, Paul Kay, Ahmad Aburas
Feb 26, 2014 -

Joe Rizza Acura responded

Jonathan, It is such a pleasure to read this great review about your experience at Joe Rizza Acura. Thanks so much for taking the time to leave this excellent feedback! I am pleased to hear that our team was able to provide you with a professional and hassle-free experience. Customer service is our top priority, and it is great to know that our staff should you their dedication to this commitment. I hope you are enjoying your new vehicle and look forward to working with you in the future! Best, Linda Tew - Marketing Director - ltew@rizzacars.com

February 08, 2014

Always a good experience. I have been going to the dealership since 2007 when I purchased my first Acura from the dealership. I have purchased a second TL and my daughter has purchased ILX More

by Cigar1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Kay, Chris Chojnowski, Charlotte Guinta, Erica Ray
Feb 12, 2014 -

Joe Rizza Acura responded

Thank you for this review and your loyalty to our dealership! Our team works hard to provide outstanding customer service, and it's always great to know when we are doing well. We appreciate your business and look forward to serving your future automotive needs! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Kind regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 06, 2014

Bought a car before from Orland Park location. Came back for another one. Nice people to do business with. Danna and Paul worked with me on the pricing for Acura RDX, they gave me a good deal so I decided t More

by Tomek1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Donna Galatte
Feb 12, 2014 -

Joe Rizza Acura responded

Thank you for writing this great review! We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer, and I'm thrilled that Donna and Paul took great care of you. I hope you're enjoying your new RDX! We appreciate your business and look forward to serving you again. Also, follow us on Facebook and Twitter to stay connected with special events and deals. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 05, 2014

Amazing service... Would recommend anyone to Rizza Acura! Paul Kay is so honest and helped us through the whole process! What an great experience! Ike was great too! More

by Stefaniec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kay, Mark Berry, Ike Mohammed
Feb 12, 2014 -

Joe Rizza Acura responded

Thank you for the kind words about our service department! Our goal is to attain 100% customer satisfaction, and I am happy to hear Paul and our team were able to take great care of you. We appreciate your business and look forward to servicing your future automotive needs! Also, be sure to connect with us on Facebook and Twitter for exclusive content and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

February 04, 2014

Ahmad, Gerard and Pat, created a "Sales Team" that was second to none and actually made the car buying a pleasurable experience!!! I would recommend anyone to buy from them and will again. More

by Turtle54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ahmad Aburas
Feb 12, 2014 -

Joe Rizza Acura responded

I appreciate the 5-star review! Our entire team is dedicated to providing top-notch service, and I'm very happy to hear that Ahmad, Gerard, and Pat made your car-buying experience so pleasurable! I'll be sure to forward your compliments to them. Thank you for your business, and we hope to see you again for any of your future automotive needs. Also, find us on Facebook and Twitter for dealer news and specials. Sincerely, Linda Tew - Marketing Director - ltew@rizzacars.com

February 03, 2014

When we first walked into Joe Rizza Acura we where impressed I was greeted at the door rite away, met with my salesman Otis,introduced to me by Ahmad Aburas who we had talked to on the phone. He wa More

by accuratetoolinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis Tuck, Paul Kay
Feb 12, 2014 -

Joe Rizza Acura responded

I'm very happy to hear that your experience with us was such a positive one! We strive to provide a comfortable and easy car-shopping experience, and I'm thrilled that our entire team took great care of you. I'll be sure to pass along your kind words to everyone involved. I hope you're enjoying your new Lexus, and be sure to let us know if there is anything else we can do for you! Also, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Linda Tew - Marketing Director - ltew@rizzacars.com

...
202
...