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Joe Rizza Acura
Orland Park, IL
2,108 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,108 reviews
November 28, 2021
Dave Odom, my sales person, was great. He was the best automobile salesperson I've ever had. However, because of the current market, I was forced to pay way more for my car than it was worth. I paid more automobile salesperson I've ever had. However, because of the current market, I was forced to pay way more for my car than it was worth. I paid more than full price for a "used" car. I understand the current market, but I can't give more than 4 stars for what I received. I'm sure my experience would have been better if things were normal. However, I now have to pay for things done, and damage incurred, while somebody else drove my "new" car for 5500 miles. More
by BUTCHER98
Verified CustomerEmployees Worked With
Odom, Dave , Alyssa Adams, Anthony LaGiglio
November 27, 2021
Short waiting time Clean friendly very helpful and I trust the service with for my car trust the service with for my car More
by Erica pumphrey
November 26, 2021
The best dealership in the town.Then go in there for the last eight years I never have any issue last eight years I never have any issue More
by Morsi
November 25, 2021
I had a fantastic experience. Denise was marvelous in helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great! helping us buy our vehicle. She is just amazing in every aspect. Pat was also extremely helpful and made this transaction great! More
by COACHGLYMAN
November 24, 2021
very good customer service. super fast and my Acura representative was attentive. will return in the future! representative was attentive. will return in the future! More
by nadia
Employees Worked With
November 22, 2021
The service department staff are always prompt and professional.. multi point inspection was explained thoroughly.. professional.. multi point inspection was explained thoroughly.. More
by TTROOPE1
Employees Worked With
November 22, 2021
Love the way they care about my car spec clean always i don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza don't have to request for washing and vacuuming they diagnose the problem very well superb customer care overall im always satisfied with Joe Rizza More
by SOMINAGRAJ
November 22, 2021
Worse experience I ever encountered. I would never purchase or recommend this dealership to anyone. I was charged $8,000 dollars over sticker price. The window sticker was not in the window when I pur purchase or recommend this dealership to anyone. I was charged $8,000 dollars over sticker price. The window sticker was not in the window when I purchased the car. I found it in the glove compartment the next day. I was also cheated over $4,000 for my trade in. More
by VICKYMOM52
November 22, 2021
They are always professional and kind. Any quesI have I am able to get an answer. am able to get an answer. More
by Patrice
Employees Worked With
