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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

May 21, 2021

The crew here always takes care of me and they communicate clearly on what service I need and what may be coming up. Great experience. More

by HYMETYME_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 20, 2021

Every time we are in your services, we leave out with a great feeling! Great Job! Don’t stop proving your unbelievable server to your clients, Thank you. More

by RUTHIEWASHINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Joe Rizza Acura responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2021

Work on car was good. However, no one called me to say the part was in and to schedule me. I had to call the service department myself to check if part came in. More

by HUNTERUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Joe Rizza Acura responded

Thank you for the review! We appreciate your business and apologize for the lack of communication. Thank you for choosing Joe Rizza Acura.

May 20, 2021

Always treated well by the staff. Everyone is friendly and courteous. They are also doing a better job of completing service faster, not waiting as long as before. More

by HERRERARAFAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

May 19, 2021

I must say that Joe Rizza Acura sales and service teams have renewed my faith in the car industry. Haven't met a Group of guys this nice and friendly in awhile. More

by BOOTLEGENGINEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in finance and Cory in sales., Anthony LaGiglio
May 20, 2021 -

Joe Rizza Acura responded

Thank you for this wonderful feedback! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura, we look forward to serving you again!

May 19, 2021

As usual, the service was great. It was easy to schedule, they quickly took care of problem and communication was clear and precise. Thank you More

by DONNCARFARO
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 19, 2021

Good prompt service. It would have been nice if there were courtesy cars , a shuttle, or an offer to pick up via Uber/Lift for those that need a ride to the dealership. More

by AWHITFI
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Joe Rizza Acura responded

Thank you so much for your business and your review! Please don't hesitate to reach out to us directly if you have any questions or concerns. We look forward to seeing you again here at Joe Rizza Acura!

May 19, 2021

Great team that looks to give affordable parts and quality installation! Treated fairly and I appreciate there effort to go that extra mile to keep me coming back. 9pm. More

by FALANIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2021

Jay made the buying process stress free. All the staff are friendly and more than happy to help. I would come back when I’m looking for another Acura. More

by Michael J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaGiglio
May 18, 2021 -

Joe Rizza Acura responded

Thank you so much for your wonderful review, Michael! We are thrilled that Jay had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Acura, and we thank you for choosing Joe Rizza Acura!

May 15, 2021

Nice clean friendly environment employees are always eager to assist with any problems that might occur With your vehicle quick prompt service always. thank you More

by Pooh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Joe Rizza Acura responded

Thank you for your kind review, we appreciate your business and our team looks forward to serving you again soon!

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