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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

May 15, 2021

Trato muy bueno desde q llegas muy amables .. el proceso rapido te ayudan en lo q necesitas ... muy buenos carros .. gracias. Excelente lugar ..recomendado 100% More

by berny.hurtado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sabbia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Joe Rizza Acura responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 14, 2021

Good peopleThey went above and beyond my requests.Will Good people They went above and beyond my requests. Will return for more service and possibly a new vehicle. Part was not available, (not their pro More

by STRAAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
May 15, 2021 -

Joe Rizza Acura responded

Thank you for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

May 14, 2021

Great service at Joe Rizza Acura in Orlando Park. Matt and Chris are always friendly and accommodating but the pricing could be lower. Thank you, Mary More

by MARYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Joe Rizza Acura responded

Mary, thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 13, 2021

I went alone there by myself and felt a little bit nervous how I was going to test a car.Mr.Dumas was great.He went with me for testing a car and showed me all about the car and technology in it.He ma More

by Mar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams
May 13, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Gerard, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 12, 2021

I had a very positive experience with the service department. I will definitely be back and have no problem referring others as well. Keep up the good work. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

May 11, 2021

My visit was great. The wait time was only about an hour and they were kind enough to include a car wash and fill my tires with air during that time frame. More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Joe Rizza Acura responded

Thank you so much for your excellent review, Marla! We are so glad that we had the opportunity to provide you with a positive service experience at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

May 11, 2021

This location is very professional with high quality services. Everyone is willing to work with you to solve all of your car concerns. The Acura team is very helpful and friendly Everytime I've been the More

by BJSCOTT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 10, 2021

I love getting my Acura MDX serviced at Joe Rizza Acura. The prices are reasonable and the staff is great. Chris was very professional. He’s the best! More

by jaylil713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

May 07, 2021

The service advisor was very polite and explained everything that was going on and what work would be done. I was taken in right away and was out quickly More

by MAJROCK45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Joe Rizza Acura responded

We are very happy to hear that our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2021

Matt the service advisor was, and always is courteous & helpful. The car was finished pretty quick. I’ve never had bad service from this department! More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you, Linda. Quality customer service is always our number one priority, and we're happy to hear Matt has met your expectations. Thank you again for choosing Joe Rizza Acura; we look forward to having you as one of our valued customers for many more years to come!

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