Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Joe Rizza Acura - Service Center

Orland Park, IL

not yet
rated
1,321 Reviews
Call Service Center (708) 403-7770

1,321 Reviews of Joe Rizza Acura - Service Center

Sort by
October 05, 2021

Excellent customer service from Joe Rizza and appreciate the great work that was completed- very satisfied with everything! More

by DARLAWEYGANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Joe Rizza Acura responded

Darla, Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience!

October 04, 2021

Very clean, on time, not trying to sell you anything.great job on cleaning the car More

by Czochara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Report | Print
Oct 04, 2021 -

Joe Rizza Acura responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!

October 02, 2021

Every person I have dealt with at this dealership have been friendly courteous and very helpful. More

by REDNAR2000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2021

nice, I will come back and recommend to my friends. The only thing I would extend working hours. More

by Beata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2021 -

Joe Rizza Acura responded

We appreciate your business and our team looks forward to serving you again soon!

September 29, 2021

Excellent service, they gave the best price on the service. Service staff is very professional and listens to customers. Joe Rizza Acura will be preferred dealership for my service needs. Thank you More

by Vik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, Vik, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2021

Very knowledgeable I will go back to them from now on very informative and helpful More

by kristylena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

September 27, 2021

Always quick friendly and professional Only place I come Always quick friendly and professional Only place I come for oil change Loved my Acura More

by ELLENJ812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Joe Rizza Acura responded

Thank you for your very kind review, Ellen. We strive to make sure that all of our customers leave happy. Thank you for the five-star review. We appreciate your business here at Joe Rizza Acura.

September 25, 2021

customer service always priority. New service person did well. A great service team. Excellent! Matt and Chris always great too. Love the car wash More

by LISALATINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Adams, Anthony LaGiglio
Report | Print
Sep 26, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 24, 2021

The worse; I trusted them in everything regarding my car, but they weren’t able to just be honest; they would have had me killed on the road, and I will never forget that More

by EDKALUBI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I just don’t remember their names
Report | Print
Oct 11, 2021 -

Joe Rizza Acura responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 24, 2021

I always feel like I am getting quality service when I am at my Acura dealer’s service department. More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

1
...
15
16
17
...
133