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Joe Rizza Acura - Service Center

Orland Park, IL

not yet
rated
1,321 Reviews
Call Service Center (708) 403-7770

1,321 Reviews of Joe Rizza Acura - Service Center

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June 29, 2021

Friendly greeting and nice explanation of services provided. Nice waiting area and good coffee while I was waiting for the service to be completed. That’s all More

by SANDERSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Joe Rizza Acura responded

Thanks for sharing your thoughts about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

June 29, 2021

Excellent service, was satisfied with everything. Didn’t have to wait to long and really appreciate the great work that was done for my needs More

by Dalebronz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Joe Rizza Acura responded

Dale, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 27, 2021

Very short waiting period on both times I have been to the dealership More

by gagewillisamanda4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Joe Rizza Acura responded

Thank you for your kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.

June 24, 2021

Joe Rizza Acura is awesome. Friendly and Great customer service. More

by MSTLL22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2021 -

Joe Rizza Acura responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and please don't hesitate to let us know if we can be of further assistance!

June 24, 2021

Everyone I met was friendly very polite , and helpful. Thanks for the Starbucks coffee. The tech were fast and my MDX looked brand new too🙂 More

by melvinpettis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2021 -

Joe Rizza Acura responded

Thank you for your business and this review, Melvin! We're happy to hear our service team was able to serve you in a timely manner and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 22, 2021

The Service Department Employees are always courteous, informative , and expeditious. I’ve never had any problems with my automobile nor have they ever tried to over charge me they tell me of the specials More

by LYNDAKINGSKID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

Joe Rizza Acura responded

Thank you so much, Lynda, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

June 21, 2021

Service dept is detailed on required services and very nice. More

by MIKICUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Joe Rizza Acura responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

June 21, 2021

Excellent staff and service! Chris and Matt are first rate service advisors. Service was prompt and no sales pressure applied throughout the process. Would definitely recommend! More

by CC_Rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Joe Rizza Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

June 20, 2021

Great service department they always value your time and make the whole process from start to finish go as smoothly as possible work is usually finished sooner then expected and always at the best price More

by mkcghome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bader
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Jun 21, 2021 -

Joe Rizza Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

Came in for an oil change. I was in & out in no time! Everyone was very friendly & helpful. I also love that they washed my car! More

by DOMIEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2021 -

Joe Rizza Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

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