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Joe Rizza Acura - Service Center

Orland Park, IL

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1,321 Reviews

1,321 Reviews of Joe Rizza Acura - Service Center

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May 08, 2020

The Service Department is very professional and provides timely service. They always provide me with useful information and realistic expectations. The place is clean and the people are nice. More

by Rhonda H.
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Joe Rizza Acura responded

We can't thank you enough for the amazing review, Rhonda! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 06, 2020

Great service ! Everyone was very helpful from service to paying at the cashier. The RDX is running great and we are happy. Thank you and god bless More

by KLOOK310
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 06, 2020

I purchased my first car from Rizza Acura because it was my local dealership. I bought my next two cars from Rizza because of their service department! More

by SCOTT
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
May 07, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback, Scott. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 02, 2020

Chris is the best! Always takes care of me and makes sure what ever I came to dealership for, is taken care of Accordingly. Great work!!! More

by ksarkissyian10
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Acura responded

Hi and thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 01, 2020

Great and honest service, My car was fixed at the time that I was promised. Chris, the service representative is polite and pleasant to deal. More

by NENEB
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 30, 2020

Always pleased with my service at Joe Rizza ACURA. Amid the confines of Covid-19, it was business as usual and customer friendly from the cashier, service manager and General manager interaction alike. More

by NMARIANEMETH
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 29, 2020

Excellent service and extremely professional, Ted the service director showed excellent customer service and did a wonderful job in making sure the car was serviced More

by jjshake
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 28, 2020

Very satisfied, service was done in timely manner. The employees were polite and helpful. Will see you at next oil change. Thank you , Orland Park More

by KAMMYASH
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alex
May 05, 2020 -

Joe Rizza Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 26, 2020

I always have a great experience when I service my car at Rizza Acura. The service department is very friendly.The service representative are very courteous and very knowledgeable about what will be done . More

by LABUDA
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
May 05, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2020

Thanks for the prompt service, great job! The pick up and return service is a nice feature, really appreciate all the help that you provide More

by MORAN2004
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Joe Rizza Acura responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service . We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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