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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

May 22, 2020

Service was great. Eduardo was very helpful in making sure that everything was taken care of on my car. My vehicle needed a oil change and a inspection. More

by ICarey
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Eduardo and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Was great experiance in the shop, while they were fixing my car after car accident. I liked how they worked with car insurance company and gave me updated. More

by jerikausa
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Purchase was nice and smooth... and they were willing to work with me... I really like the oil change perk as far as them picking up the car and giving you one in exchange.... More

by Shay
Recommend Dealer
Yes
Employees Worked With
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
May 22, 2020 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 22, 2020

Thank you very much . The service department was on top of their game. Communication was the key to success.The cashier was fast and efficient also. More

by Susan Cantrel
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
May 26, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

This is my second purchase with this dealership and again everyone was amazing! Jose, again made me feel very confident in my choice of vehicle and also made the sales experience awesome. More

by NEVAR82
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

Everyone is very friendly and always go the extra mile to handle all problems. I had no problems with getting an appointment. Great service department. More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

This is the Ford Best service center there is... period. Mark, Scott and all the rest give absolute superb service!!! Thank you once againRizza Ford Dealers More

by Nancy P.
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stephens-mechanic
May 22, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Nancy. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

We enjoyed our experience buying a vehicle from start to end. Everyone was very respectful. Our very nice sales person never rushed us to buy.. More

by SUEAFELDMAN
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

Mr. Jim Vertucci was the sales manager that helped me the day I went looking for a new car. This man was the nicest, most honest man I've ever had to deal with. NO HASSLE. NO PRESSURE. NO BULLSH!T!!! I don't More

by D.star.05
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jim was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 21, 2020

First and foremost service writer Thomas Mackey is a First and foremost service writer Thomas Mackey is a asset to Joe Rizza. He gets customer satisfaction better than anyone I've worked with before. More

by VIPER009DC
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
May 22, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for your great review! We're glad to have Thomas on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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