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Joe Rizza Ford Lincoln

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

September 30, 2021

Clean and neat. My salesman Clifford Hensley is professional, knowledgeable and treated me with respect. More

by L.TURNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Clifford had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joe Rizza Ford and Lincoln of Orland Park!

September 30, 2021

Bought a pre driven vehicle which was not serviced prior to being sold oil change was needed and tires. Management is not supportive of replacing tires are even buying 2 tires Sales manager Bill want even More

by AMHTWICE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Precin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2021 -

Joe Rizza Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. We truly appreciate your feedback as it allows us to learn where we may need to improve our service.

September 27, 2021

Everything went just fine. The car was there, the paperwork was taken care of quickly. The dealership was very nice and helpful. The salesperson Liz was the best! More

by beverlydetrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Blask was the most helpful
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Sep 27, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review and let us know how great Liz is doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new car, Beverly! All of us at Joe Rizza Ford and Lincoln of Orland Park are glad to have you as a customer.

Sep 28, 2021 -

beverlydetrich responded

The experience at your dealership was wonderful and working with Liz on the purchase of our SSR. We drove from Taylorsville, Ky to make our purchase. Thanks to all at Rizza’s

September 25, 2021

Went to dealership today to price out new Lincoln. Walked into showroom, looked at two vehicles on floor for over 30 minutes. Not one person approached us or asked us if we needed assistance. Guess m More

by Bewltd
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No one helped us let alone acknowledged us
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Oct 12, 2021 -

Joe Rizza Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We appreciate you bringing it to our attention; we take all feedback very seriously and will be sure to share your comments with our team.

September 25, 2021

Great experience!! Pete was awesome. We are so happy with our new car. We are pleased with Joe Rizza Ford of Orland Park. More

by MKMETTY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

September 18, 2021

Drove over 2.5 hours to purchase, well worth the drive and would recommend to anyone! Personable staff and no pressure. More

by MFRN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizza, Liz Black
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Sep 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Ford and Lincoln of Orland Park, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2021

Pete was very helpful and knowledgeable about the car we purchased. Angel was also very helpful. More

by wendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Maldonado
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Sep 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words for Pete and Angel, and for taking the time to leave us this wonderful feedback!

September 14, 2021

Excellent and very personable customer service by Philip Rizza, Brandy Gallegos, Gary Precin, and finance and service departments. We love our new Ford Ranger Lariat! More

by MRIZZA17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Rizza
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Sep 14, 2021 -

Joe Rizza Ford Lincoln responded

Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. Philip, Gary and Brandy always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulation on your new Ford Ranger Lariat! We appreciate your review!

September 14, 2021

Great customer service all departments! Always ready to answer all my questions and keep me posted on all things! More

by DSHOEMAKER311@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livigni
Other Employees : Doug Irvin , Angel Maldonado
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Sep 14, 2021 -

Joe Rizza Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2021

We came from Springfield to purchase our new edge at, everyone at the dealership was vary nice and helpful. More

by ROLEEN.THOELE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Edge! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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