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Bill Kassanitz
Refer Me
129 Reviews
Bill is the guy that you want to tell your friends or family shopping for a car "You've got a guy". 26 years of experience and 100% in customer satisfaction! If you're looking for a fantastic experience without all the typical dealership "games" with the other guys, then look no further! YOU'VE GOT A GUY!
Read moreDealership Experience
24 yrs, 8 mos
Industry Experience
27 yrs, 9 mos
Specialties & Trainings
Ford and Lincoln Master Certified
129 Reviews of Bill Kassanitz
June 16, 2023
The sales and finance department were absolutely amazing to meeting my financial needs. Would highly recommend this dealership. to meeting my financial needs. Would highly recommend this dealership. More
by douglas_kloos
Other Employees Tagged: Scott Precin, Gary Precin, Bob Rawson, Brian Plachy, Bruno Bon, George Kraft, Philip Rizza , Bobby Driggers, Ike Mohammed
Helpful 
June 03, 2022
Our salesman Mike Slechta was outstanding! Very knowledgeable, helpful and efficient. Mike made us feel welcome and comfortable throughout the process. It was a very positive experience. Very knowledgeable, helpful and efficient. Mike made us feel welcome and comfortable throughout the process. It was a very positive experience. Also like to compliment the sales manager Bill and finance Bob. More
by rnolan106
Other Employees Tagged: Tom Mackey, Mike Slechta
April 27, 2022
If anyone is considering visiting Joe Rizza Ford in Orland Park, I strongly recommend that you STOP, turn around, and RUN in the opposite direction. I’m so fed up with them that my parents have cont Orland Park, I strongly recommend that you STOP, turn around, and RUN in the opposite direction. I’m so fed up with them that my parents have contacted their attorney. If anything else happens to my car, we might have grounds for a lawsuit. I purchased a 2011 Infiniti FX35 on 4/8/2022. The following day, it broke down. Four days later, the dealership called a tow truck. After the time the tow truck driver picked it up, it did not arrive at the dealership for over 24 hours. I called the dealership and demanded answers. To this day, they have told me nothing. I sent a very clear email to Bill Kassanitz. In my email, I asked three simple questions: Why did it take the tow truck driver 24 hours to return my car to the dealership? How long will the repair take? Please relay the information to the mechanic that I want documentation of everything you replaced on my car as well as to run a full diagnostic report. In our phone call, he did answer the second question. He said the repair would take a few days at most. After our phone call, I waited for two weeks. What happened to my Infiniti was that it ran out of gas and the fuel gauge was broken. When I ran out of gas, the needle registered over a half-tank of gas. I assume they sold it to me with about a quarter-tank. I got my car back today, and there was less than a quarter tank of gas in the tank. When I asked Bill to fill it, he told me he could only give me $25 worth of gas. I asked for $40. I also told him I would be posting the facts on dealership review websites. He basically blew up on me. He refused to give me any money for gas and told me to “get out now.” He told me the same, typical, car salesman xx about “after everything I’ve done for you, you’re gonna blast me online?” He did nothing for me. Dealerships are required by law to fix your vehicle if it breaks down within 15 days. The most you can pay is $100. In closing, my experience was completely unsatisfactory and will possibly require litigation. I recommend you go anywhere else. You could probably find a car in better condition in Eastern Ukraine. More
by jcurllarson
December 28, 2021
They worked hard to get us into a beautiful pre-owned Lincoln on the fly when our only vehicle suddenly stopped working. We researched a lot of dealerships, and the pros at Joe Rizza of Orland Park were Lincoln on the fly when our only vehicle suddenly stopped working. We researched a lot of dealerships, and the pros at Joe Rizza of Orland Park were a few notches above the best! Philip Rizza was very friendly, personable and knowledgeable, and made me feel welcome and encouraged all of my questions. He is a true asset to their organization! I have complete faith in him and his hard-working team with all of our future purchases! Thanks again!! More
by CRBAKER311
Verified CustomerOther Employees Tagged: Philip Rizza
December 06, 2021
I have finally found a dealership I feel comfortable with. Truthful and straightforward. Thank you for the experience. with. Truthful and straightforward. Thank you for the experience. More
by B.SHANKMAN100
Other Employees Tagged: Clifford Hensley
December 03, 2021
No problem all 8 cars that I perchased from you in the past 10 years were all good cars with no problems past 10 years were all good cars with no problems More
by STEVEPEARSON7@gmail.com
Other Employees Tagged: Bob Rawson , Tom Mackey, Alexis Salas
December 01, 2021
Clifford Hensley was patient and very helpful when I was purchasing a 2021 Ford Escape. He was very knowledgeable about the vehicle. He answered every question I asked him. He made purchasing the vehicle le purchasing a 2021 Ford Escape. He was very knowledgeable about the vehicle. He answered every question I asked him. He made purchasing the vehicle less Stressful. More
by LSCOTT5663
Other Employees Tagged: Clifford Hensley
November 21, 2021
Jim Vertucci awesome salesman.However warranty refund Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. More
by SCONNER53
Other Employees Tagged: Bob Rawson, Jim Vertucci
November 10, 2021
I had a great experience. The process was effortless and swift. Each and every individual I dealt with was professional and dedicated. I was extremely impressed. If you are looking for a Lincoln make su swift. Each and every individual I dealt with was professional and dedicated. I was extremely impressed. If you are looking for a Lincoln make sure you check these guys out. More
by MAA3
Other Employees Tagged: Clifford Hensley , Angel Maldonado, Layla
October 07, 2021
Live our new Explorer. The first time we have ever ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we were allowed to leave the dealership without actually having insurance on the car. When traded our car in we had to remove that car from insurance. And when we left Friday with new car we found out on Monday that it was not insured . More
by MARIBETH.STECH
Other Employees Tagged: Steve Lillie , Gary - who ordered the car for us 5*
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