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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

November 18, 2019

Very courtesy and prompt My car was ready when they promised and cleaned it up really nice. Very polite personnel. Very convenient location easy in easy out. Very clean facili More

by Cosich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 19, 2019 -

Joe Rizza Ford Lincoln responded

We would like to extend our gratitude to you for taking the time to give us this amazing feedback. We are driven to offer great customer care and we strive to provide the best service experience. Thank you and we hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 16, 2019

Excellent Jesse Ramirez was excellent in providing me with a proper diagnosis and estimated time of repair. I was comfortably accommodated with a rental Expedi More

by smg9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Nov 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 16, 2019

John Runia is an outstanding salesman!! He was so patient with me deciding on a car. Then the options. Always answered my calls or returned them very promptly. More

by FABEK5
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Runia
Nov 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 16, 2019

Great experience Great experience. Sarah Vargas demonstrated her product knowledge with very informative answers to any questions I asked. It was obvious to me how com More

by bpre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Nov 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 15, 2019

Lincoln MKc Everything was very good, no surprises, no haggling, vehicle was clean and gassed to go. Everything was explained very clearly to us from start to fi More

by QUEBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Joe Rizza Ford of Orland Park! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 15, 2019

Very on time service This visit was very nice.... I have been there other times and my experience wasn’t as great as this one! Eric was great explaining the service More

by ESANC31026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Nov 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 13, 2019

Had purchased from rizza for 40 years but got taken on this last car. Will never buy from rizza again. Nor will my family Car was supposed to be certified with new tires. 1 week after having car bat More

by Dtruhlar
Price
Recommend Dealer
No
Employees Worked With
Luke Clarizio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Joe Rizza Ford Lincoln responded

That is not the kind of experience we seek to provide. Please contact us when you can so we can learn more about your visit and address this together. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 12, 2019

Buying a new car Emanuel Washington was our salesman and we give him a 👍🏻 He gets a A+ with us. He was very kind and knowledgeable. We would request him again for More

by JSLAMB6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Washington , Eduardo Rodriguez
Nov 13, 2019 -

Joe Rizza Ford Lincoln responded

We loved reading this review! Happy customers are our aim, and it appears Emanuel really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 11, 2019

The visit was for a recall No particular reason. I usually use Rizza for service since that's where I purchased the car. So I'm familiar with the location. I have used another l More

by GOGO8170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 12, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

November 11, 2019

Very efficient My service rep called me a couple times when we played phone tag and was able to identify and communicate decisions and options Jessie was great! More

by ggroupinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessy
Nov 12, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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