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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
September 29, 2019
Inspection Back of my 2018 escape was making noise. Found sway bars needed to be replaced. Next day it was done. Great service thank you Scott Back of my 2018 escape was making noise. Found sway bars needed to be replaced. Next day it was done. Great service thank you Scott More
by DCNPETE
Verified CustomerEmployees Worked With
September 29, 2019
Great People I bought my Ford Explorer from a different dealer which was a huge mistake. The service was terrible at the other dealer. I came back to Rizza Ford f I bought my Ford Explorer from a different dealer which was a huge mistake. The service was terrible at the other dealer. I came back to Rizza Ford for serve for my Explorer and am glad I did. The people there are the best and easiest to work with. Thank you Rizza Ford More
by MIKEC11
Employees Worked With
Lauren Kutsche, Eduardo Rodriguez, Eric Montanez
September 29, 2019
Excellent customer service The service writers ho put of there way to help others , The mechanics are top notched and go the extra mile for the customer. I cant say enough good The service writers ho put of there way to help others , The mechanics are top notched and go the extra mile for the customer. I cant say enough good things. More
by Andrew T
September 29, 2019
Excellent service Love working with the folks at Rizza. They really care about getting you back on the road. The service writers, Managers and techs make it all happen. Love working with the folks at Rizza. They really care about getting you back on the road. The service writers, Managers and techs make it all happen. More
by gmagennis
Employees Worked With
September 29, 2019
Lease Luke is a pro. He really knows his products. This my 3rd time dealing with him and look forward to doing it against n in the future. Luke is a pro. He really knows his products. This my 3rd time dealing with him and look forward to doing it against n in the future. More
by mfkelly134
Employees Worked With
September 29, 2019
Car review and repair. I needed an oil change and some repairs done to the car. I did not know how extensive the repairs would be nor how expensive. I was surprised that r I needed an oil change and some repairs done to the car. I did not know how extensive the repairs would be nor how expensive. I was surprised that replacing a bulb cost as much as $25.00. More
by GLOSWARM
Employees Worked With
Eduardo Rodriguez
September 26, 2019
Our car buying experience Our salesmen Raul dealt with us in a professional way, and he was very easy to work with. No pressure! He stayed with us long after closing to make s Our salesmen Raul dealt with us in a professional way, and he was very easy to work with. No pressure! He stayed with us long after closing to make sure that all the paper work was done and that we were satisfied and comfortable with driving our car. All we can say is that our experience was awesome from start to finish! More
by AJ
Employees Worked With
Raul Hernandez
September 25, 2019
No pressure friendly sales staff They treated us politely.Answered all our questions and made us feel comfortable .We did not feel pressured nor rushed into making a decision Overall They treated us politely.Answered all our questions and made us feel comfortable .We did not feel pressured nor rushed into making a decision Overall very satisfied. More
by Almolen
Employees Worked With
Roosevelt , Bobby Driggers, Sarah Vargas
September 24, 2019
Quick and service person was helpful They have quick service and the people are nice .They are understanding when it comes to something you. Also they remember you and from pass visits They have quick service and the people are nice .They are understanding when it comes to something you. Also they remember you and from pass visits More
by BOYAHH5
Employees Worked With
Lauren Kutsche
September 24, 2019
Experience was excellent We have been purchasing from Joe Rizza since 1993 and the service have always been amazing. I will recommend my friends and family anytime. Their Li We have been purchasing from Joe Rizza since 1993 and the service have always been amazing. I will recommend my friends and family anytime. Their Lincoln team is amazing, and Luke is professional, pleasant and made sure the experience was great. More
by fgreen43
Employees Worked With
