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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
July 22, 2019
Recall They took care of the recall, changed oil, and did the 25k maintenance in one day. Scott let me know they could do the oil change and tire rotation a They took care of the recall, changed oil, and did the 25k maintenance in one day. Scott let me know they could do the oil change and tire rotation also. More
by MIKDENZIC
Verified CustomerEmployees Worked With
July 22, 2019
Didn’t identify issue on first visit. Tech said he couldn’t find knocking issue had it in service for 2 days brought car back Lou took care if issue (front mount struts) was the problem ob Tech said he couldn’t find knocking issue had it in service for 2 days brought car back Lou took care if issue (front mount struts) was the problem obvious could hear knocking turning steering wheel. More
by JASOND78
Employees Worked With
July 22, 2019
Lincoln Ford Orland Park We have bought all our cars from Ford throughout the years. Al was excellent and found us a beautiful MKX with everything we wanted. The Orland Park s We have bought all our cars from Ford throughout the years. Al was excellent and found us a beautiful MKX with everything we wanted. The Orland Park staff were amazing. More
by MASSEYCI
Employees Worked With
July 22, 2019
Oil change They were great Lauren was very pleasant to work with. I would highly recommend them in the future. I I i I I I i They were great Lauren was very pleasant to work with. I would highly recommend them in the future. I I i I I I i More
by FOREVERPAL
Employees Worked With
Lauren Kutsche
July 22, 2019
Good service Joe Rizza service is the best. Making an appointment is a breeze they always accommodate your schedule. I’ve leased from Joe Rizza for the past 9 yea Joe Rizza service is the best. Making an appointment is a breeze they always accommodate your schedule. I’ve leased from Joe Rizza for the past 9 years and have never had a complaint More
by C21RAMONAG
Employees Worked With
July 22, 2019
Great Service! Joe Rizza Ford in Orland Park provides quality service in a comfortable and convenient setting. I was welcomed by courteous and professional staff wh Joe Rizza Ford in Orland Park provides quality service in a comfortable and convenient setting. I was welcomed by courteous and professional staff who provided thorough service during my oil change. You'll be pleased with their service! More
by PT2552
July 19, 2019
Service department is reliable I have always been treated fairly and with respect when bringing my car in for service. I have never felt pressured to add on services at that time. I have always been treated fairly and with respect when bringing my car in for service. I have never felt pressured to add on services at that time. More
by Peggy Regan
Employees Worked With
Other Employees :
Lauren Kutsche, Eduardo Rodriguez
July 19, 2019
Handled professionally Even though my car was not repaired at this time I left convinced the issue will be resolved soon. I have confidence this intermittent issue will be r Even though my car was not repaired at this time I left convinced the issue will be resolved soon. I have confidence this intermittent issue will be resolved. More
by havasu486
July 19, 2019
Scott service rep was very courteous and helpful during my v Vehicle could of been fixed the first time I brought it in Scott was very helpful Service area very clean and accommodating to to to Vehicle could of been fixed the first time I brought it in Scott was very helpful Service area very clean and accommodating to to to More
by MARCZALEK61
Employees Worked With
July 19, 2019
Purchase of new car Luke was very respectful of me as a female driver. He searched for rebates. He was respectful of my time and willing to work within my time frame. Luke was very respectful of me as a female driver. He searched for rebates. He was respectful of my time and willing to work within my time frame. More
by PATTILUDWIGBEYMER
Employees Worked With
