Joe Rizza Ford Lincoln

Not appreciated I get it. It's a Ford dealer, not a luxury vehicle dealer. However, I spent $70,000 on a vehicle and I felt like I was being helped by Walmart cashier I get it. It's a Ford dealer, not a luxury vehicle dealer. However, I spent $70,000 on a vehicle and I felt like I was being helped by Walmart cashiers. The general attitude was lackadaisical. My experience at this dealership just pushed me away from the Ford brand. My next vehicle will not be a Ford. More

Quick and reliable service We never have any issues with getting our vehicles in for service or oil changes. They are always friendly and are willing to answer any questions tha We never have any issues with getting our vehicles in for service or oil changes. They are always friendly and are willing to answer any questions that we may have. More

Return on the recall notice Heard a funny noise after I picked up my vehicle for the recall. Called Eric , left a message and he called me back within 10 minutes. Dropped my vehi Heard a funny noise after I picked up my vehicle for the recall. Called Eric , left a message and he called me back within 10 minutes. Dropped my vehicle off to check to see if there was any thing wrong with it because of the grinding noise. Took it in and after doing a computer scan and test drive told me that it was ok and it could be because of the new programming of computer. 1000 mile break in. Eric told me if the noise gets more constant do not hesitate to bring it back in... More

Maintenance made easy I’ve had my Ford Escape into the service center twice this month. Once for regular maintenance and once for a dashboard/airbag repair. Both visits wen I’ve had my Ford Escape into the service center twice this month. Once for regular maintenance and once for a dashboard/airbag repair. Both visits went smoothly and quickly. The larger repair job took more time and I was given an Enterprise Rent-A-Car. I was picked up at the shop and driven back for the return trip. All went well and I was never inconvenienced. I’m very glad I signed a maintenance agreement with Joe Rizza Ford More

It was the most pleasant car experience we ever had. I had an appointment and promptly was shown to my salesman Jose Munez. The car was waiting for me to inspect. The process was seamless. Not a lot of w I had an appointment and promptly was shown to my salesman Jose Munez. The car was waiting for me to inspect. The process was seamless. Not a lot of waiting. More

Courteous and Thorough I like the reminders that are sent to remind you of your regular service schedule. They are always courteous and very thorough from the time you enter I like the reminders that are sent to remind you of your regular service schedule. They are always courteous and very thorough from the time you enter until you leave. More

Prob fixed I arrived from out of state when my car would not work. Eduardo worked on my problem and had us out very quickly! I appreciate him so much! I arrived from out of state when my car would not work. Eduardo worked on my problem and had us out very quickly! I appreciate him so much! More

Nice staff and very attentative Everyone is very knowledgeable and friendly. I have loved the service for many years. They are always helpful with any concerns you may have about yo Everyone is very knowledgeable and friendly. I have loved the service for many years. They are always helpful with any concerns you may have about your vehicle. More

Purchase follow up on found issues The initial service call resolved most of the issues but the vehicle required additional parts after a repeated failure in the Nav system. After the The initial service call resolved most of the issues but the vehicle required additional parts after a repeated failure in the Nav system. After the second service visit things seem to fine. More

Great experience. People are great People are so professional. Super nice. I been at a couple of dealerships and you guys are top notch. I will highly recommend Joe Rizza to people I kn People are so professional. Super nice. I been at a couple of dealerships and you guys are top notch. I will highly recommend Joe Rizza to people I know. Thank you guys More