Joe Rizza Ford Lincoln

Excellent Service on Short Notice The heater and blower motor went out on the coldest day of the year so far. When the windows started frosting up on the inside, I headed straight to R The heater and blower motor went out on the coldest day of the year so far. When the windows started frosting up on the inside, I headed straight to Rizza Ford Service Department. I did not have an appointment but Ike understood my situation and squeezed me in to his already full schedule. I waited in the comfortable Customer lounge. Diagnosis was quick, parts were in stock and replaced and I was back on the road in no time flat. More

Good experience My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. More

They understood what I needed and budget was a big factor. Answer all my questions and understood what I needed Very professional, Went over all the features of the vehicle. Explained about the warranty.fue Answer all my questions and understood what I needed Very professional, Went over all the features of the vehicle. Explained about the warranty.fuel questions More

Power steering Edwardo was fantastic in service. Highly recommend. The price however ($2,300) to get the power steering fixed was absolutely ridiculous. Ford has Edwardo was fantastic in service. Highly recommend. The price however ($2,300) to get the power steering fixed was absolutely ridiculous. Ford has a recall on power steering issues with this car and mine missed date by three weeks, yet it went out! Obviously a glitch here with ford manufacturing yet they stick it to the customer. Highly recommend the dealership, don’t recommend a Ford! More

Brought one of our 3 trucks in for service Brought truck in once again for check engine light, was there for for days and couldn’t figure it out so they cleared it and right after I picked the Brought truck in once again for check engine light, was there for for days and couldn’t figure it out so they cleared it and right after I picked the truck up the light came right back on very aggravating. Also when picking the truck up the porter who went to get my truck started it up and immediately put it in drive and drove off ,you can’t do that with a diesel, you see I already bought a whole computer for $2000 that’s what they said before why light was coming on now after all this they still can’t figure out the problem More

New F150 Luke and Gary treated me extremely well, as did the rest of the staff. It was a pleasure to do business with all of them. Luke and Gary treated me extremely well, as did the rest of the staff. It was a pleasure to do business with all of them. More

Service that exceeds Customer Satisfaction Dmitri Bowie - Sales & Tony Rizza took the time to make sure I was satisfied! This is the 3rd purchase from Joe Rizza and I would recommend they deale Dmitri Bowie - Sales & Tony Rizza took the time to make sure I was satisfied! This is the 3rd purchase from Joe Rizza and I would recommend they dealership to anyone that wants a good car and service that will meet and exceed customers expectations. More

Wonderful service Isaiah was very helpful and I recommend him , because he explained every detail about the Ford Escape. He showed me how to use everything inside the Isaiah was very helpful and I recommend him , because he explained every detail about the Ford Escape. He showed me how to use everything inside the car and the car. He went over every with the the extended guaranty. I am happy how Isaiah spent time with me. More

Accommodating My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for my oil change and tire rotation. More

Excellent experience Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! More