Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,886 reviews

December 14, 2018

Excellent, honest and no pressure service from Luke. Like was awesome. Would highly recommend him. He suggested I test drive multiple vehicles before I made a decision. He also worked hard to get me a pr More

by JREPOSH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke.
Dec 18, 2018 -

Joe Rizza Ford Lincoln responded

Luke is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Great experience! Your staff worked very well with my schedule! Fast excellent service. Love being able to walk in, drop off and receive a call when service completed More

by PF1035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Dec 14, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the great rating and review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

great communications from service rep; work completed quickl I received great communications from the service rep face to face and via text. The work was completed quickly and to my satisfaction. Also, my Ford F More

by DAVENOVOSEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Dec 14, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Awesome service and very professional. This is the 2nd vehicle I bought at Rizza and very satisfied both times. I found the salesman and service person very professional and I felt very co More

by JOEFITZ858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No, Lauren Kutsche
Dec 14, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Warranty work Work was done correctly and on time. Only issue was I had to go back for them to replace a door plate they broke during the repair. More

by heat447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Joe Rizza Ford Lincoln responded

heat447, we would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Great service The salesman worked with me on the car I wanted. Personal and professional. Thank you Rizza Lincoln, the vehicle runs great and I’m very pleased More

by LORELL.FREEMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiori
Dec 14, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

5000 maintenance The porter who picked up the car was very friendly and timely. Staff called when car was completed and dealer who sold vehicle called to make sure eve More

by NMedica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Major
Dec 18, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your feedback. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Joe Rizza Ford of Orland Park. Best, Rawan Altaher - raltaher@rizzacars.com

December 13, 2018

Faulty radio I am a firm believer that nobody can take care of your vehicle like the dealer. They have the knowledge and the skills to do the job right. That is wh More

by denlen121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Great Service Fixed my problem right away the same day. Great customer service and great experience. They really care about getting your car fixed on time with mi More

by INCLUDEDU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 12, 2018 -

Joe Rizza Ford Lincoln responded

INCLUDEDU, it is wonderful to hear that you received great customer service and had a great experience. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Sync System Problems My car developed Sync system problems, such as not displaying information, shutting down heat system, etc. I brought my car to the service department. More

by Inna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, Inna! We are glad we could get your car all fixed up in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

...
228
...