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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
November 13, 2018
Stress-free experience So very happy with my new MKX! The salesman was awesome and found me the perfect vehicle. The finance person was very knowledgeable and helpful. I ha So very happy with my new MKX! The salesman was awesome and found me the perfect vehicle. The finance person was very knowledgeable and helpful. I had a stress free car buying experience and would definitely get another car from here. More
by MAUREEN.VINCENT
Verified Customer
November 13, 2018
Excellent Service department was excellent very friendly even open the door for me and help me up great great great great great great I bought a new car that Service department was excellent very friendly even open the door for me and help me up great great great great great great I bought a new car that day will be back in a couple months to buy a new Nother one service was excellent salesperson forgot his name new guy and all of their excellent More
by NORAGONZALEZ77
November 13, 2018
service review Well done and on time. Free ride home service is excellent. Personnel are polite and helpful. Figured out the car problem and fixed it very quickly. Well done and on time. Free ride home service is excellent. Personnel are polite and helpful. Figured out the car problem and fixed it very quickly. More
by WKORDA
Employees Worked With
November 13, 2018
Oil change Ike and Richie was great thank you for your help! I will definitely come back in the future for more work to be done on my car! Ike and Richie was great thank you for your help! I will definitely come back in the future for more work to be done on my car! More
by Oak
Employees Worked With
Richie, Ike Mohammed
November 13, 2018
Excellent customer service Immediately when I walked in the door I was greeted and felt very welcome. I was able to speak to someone right away and they listened to what I wante Immediately when I walked in the door I was greeted and felt very welcome. I was able to speak to someone right away and they listened to what I wanted in my vehicle and were very helpful throughout the whole car buying process. More
by GOHANSS90
November 13, 2018
Recall work The convenience of having our recall parts ordered so we could make appointment was greatly appreciated. Our family had three different vehicles with The convenience of having our recall parts ordered so we could make appointment was greatly appreciated. Our family had three different vehicles with recalls and we were able to conveniently get everything taken care if along with oil changes within a half day. More
by kvv
Employees Worked With
Eduardo ordered all recall parts so we could bring our cars in. He was great. Bill worked on our Shelby. He is great. , Eduardo Rodriguez
November 13, 2018
Great service!!! Very pleasent and professional staff. Competent and quick! I recommend this place for service. I never had a bad experience here ,I trust the work the Very pleasent and professional staff. Competent and quick! I recommend this place for service. I never had a bad experience here ,I trust the work they do. More
by AM
Employees Worked With
Ike Mohammed
November 12, 2018
Excellent The salesman was very pacient with me and was always wiling to help me not only personally but recommending the adequate personnel for the questions t The salesman was very pacient with me and was always wiling to help me not only personally but recommending the adequate personnel for the questions that I had thank you More
by RICKROCHA58
Employees Worked With
November 12, 2018
service they always do an excellent job. very quickly also. excellent follow up. clean facility. easy check in. easy check out. parts department has good hour they always do an excellent job. very quickly also. excellent follow up. clean facility. easy check in. easy check out. parts department has good hours. More
by JPICHMAN
November 12, 2018
Consistent and follow through with warranty work Service strives to follow through with warranty work and keep you updated on status of your vehicle, Definetely a consistent group and try to do as mu Service strives to follow through with warranty work and keep you updated on status of your vehicle, Definetely a consistent group and try to do as much as possible to solve any issues More
by TREPHINATION1
