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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

November 10, 2018

I feel that I was misled and I had to pay for it! I initially took my escape for a recall and they put a band aid on it to fix it. After a couple of weeks it FAILED so bad that they had my car for 2 w More

by gramirez1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Our team has received this review and it’s been acknowledged.

November 09, 2018

Joe Rizza did it again! My experience at Joe Rizza's was pleasant. the employees were efficient...very professional. I had no intention to submit my Edge that day since I had More

by W_DEANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary...office behind Jose's who looked after return lease, Jose Munoz
Nov 12, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Courtesy driver ... Daniel courtesy driver me home from the dealership was a very nice. Also I like efficient the service is with text messaging and email. Service is More

by DANIELBEDNARZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel courtesy driver
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Maintenance done well I have been with Joe Rizza through four vehicles. Their service department has been my go to for everything from oil changes to battery purchases. T More

by CARMELGRAD65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Lauren Kutsche, Ike Mohammed
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our excellent service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Very professional Joe Gio is so easy to work with All the people I felt with at Joe Rizza where very friendly and knowledgeable Joe Gio worked with me and made my experience very easy I love the 2019 More

by pat37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe made your experience very easy and that you love your new 2019 Lincoln. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Service performed well. Rizza’s Service department has always been very helpful and respectful when I have my vehicle in for service. From the time you enter the service bay More

by BHANS8067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stephan - Mechanic, Lauren Kutsche, Eduardo Rodriguez
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Pricing beat all the other Ford dealerships Researched vehicle I wanted, researched Ford dealerships around the area and the pricing at Joe Rizza could not be beat!. Salesman was very knowledgea More

by Jack59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Nov 12, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Beyond my best expectations! Car is perfect and I love it but it was the people I worked with that made my experience the best!! George Kraft showed me all the features my vehicl More

by DEBDEE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Fast & friendly Lauren, the service advisor is friendly. Anytime I called for questions regarding my car being serviced,she answered them or found the answers. I have More

by MAG1074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

You have been doing business with Lauren and Joe Rizza Ford of Orland Park for years and your review about us is truly appreciated. Take care and happy trails. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Great service I always have my car serviced here. You get what you pay for. Others may be cheaper but they always fix only what is needed. More

by SKAGMO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

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