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Joe Rizza Ford Lincoln

Orland Park, IL

4.5
2,901 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,901 reviews

October 25, 2018

Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a More

by SMAXELROD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

October 24, 2018

Quick and friendly service. I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will More

by Andres Gomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Munoz, Eric Montanez
Oct 25, 2018 -

Joe Rizza Ford Lincoln responded

Andres, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by providing wonderful service. Best, Rawan Altaher - raltaher@rizzacars.com

October 24, 2018

Bumper & muffler repair Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. More

by irenka25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Oct 25, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Bobby. Please let us know if we can ever help you in the future. Best, Rawan Altaher - raltaher@rizzacars.com

October 24, 2018

David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t More

by Happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing about your visit with us. David is an asset to Joe Rizza Ford of Orland Park, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

For the service I very much aprieciated the service of the manager Gary Previn and the very helpful salesman named Jose Munoz also Shelby Balzys for there service More

by JUMHAWI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to write us your feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Gary and Shelby were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Great courteous service. Timely & professional. Thank you. Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 F More

by EDDIEMYERS352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Heartbroken Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunct More

by Yd53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Best, Rawan Altaher - raltaher@rizzacars.com

October 23, 2018

Great Service Department Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks More

by Freshout75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Eduardo Rodriguez
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for visiting our body shop and leaving the kind words. We are happy to hear that Bobby and Edward took care of you. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

October 22, 2018

Best Service! I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my c More

by Silvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review, Silvana! I will pass along your feedback to Gary. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

October 22, 2018

Dave Red Escape Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for More

by super19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 24, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your kind words! We appreciate Lauren as well as the rest of our staff and we are thrilled that they have taken care of you. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Rawan Altaher - raltaher@rizzacars.com

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